Building Biography

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389 5 Avenue

835Records
16City systems
0Open violations
—Penalty rate
Manhattan · ZIP 10016 · Neighborhood: Midtown-Times Square
Open in the map

835 recorded events, 1973–2026, from 16 city data systems. The city's paper trail here is mostly 250 DOB permits, 220 DOB job filings, 189 311 service requests.

BoroughManhattan 10016
Built1930
Floors12
Res. units0
ClassO6
Owner (PLUTO)389 ASSOCIATES
BBL1008660001
BIN1017175

Full record, year by year   Support this site

Patterns

No heat or hot-water complaints in the last three years.

No bedbug-infested units reported in the last three years of filings.

What 311 hears from this address

72 service requests in the last three years. Most common: Noise (40) · Lost Property (4) · Encampment (4) · Vendor Enforcement (3) · New Tree Request (2) · Panhandling (2).

Filed construction activity

$4,751,004 in permitted construction work filed since 2016 (90 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$22,493,000 $10,121,850
2026$22,875,000 $10,293,750
2027$26,701,000 $12,015,450

The city's market estimate has risen 19% between tax years 2025 and 2027.

Building systems

Energy grade (LL33)B — ENERGY STAR score 75/100 (2022 disclosure cycle)
Heating fuelNO2FUEL
Facade (Local Law 11)SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 9)

Restaurants in this building

RestaurantCuisineGradeNotes
5th & MadIrishBMice evidence
Pret A MangerOtherA—

Report to 311: Food poisoning · Food safety complaint

2 restaurants · 1 with mice evidence · See them on the Mice Map

1 Food Establishment complaint to 311 at this address in the last three years (most often: Food Spoiled), shared by 2 restaurants · complaints filed by the public; DOHMH investigates, outcomes aren't published.

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Not in a hurricane evacuation zone.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

3 street-flooding or sewer-backup complaints at this address since 2011 (1 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway34 St-Herald Sq — B D F M N Q R W · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: full
33 St — 6 · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: none
BusNearest boarding stop: 5 Av / W 36 St — M1 M2 M3 M4 +4 more · 250 ft
Citi BikeW 37 St & 5 Ave · 250 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: P.S. 116 Mary Lindley Murray
Middle: J.H.S. 104 Simon Baruch. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

389 5 Avenue

Rats or miceRats or mice
Food poisoningFood poisoning
Food safety complaintFood safety complaint
Anything elseAnything else

72 311 service requests from this address in the last three years.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

Sales, deeds & mortgages

DateRecordAmountPer res. unit
2025-12-23RPTT $2,481,446 — from DALLAS LONESTAR (EMPIRE) LIMITED to PRET A MANGER (USA) LIMITED $2,481,446
2019-11-19RPTT $428,920 — from PAM ACQUISITIONCO LTD to JAB (ACQUISITION) LTD $428,920
2018-11-26RPTT $873,591 — from SHAREHOLDERS OF PAM GROUP LTD to JAB (ACQUISITION) LTD $873,591

Ten-year activity

100500
56
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
201742570256
201822161636
2019251121241
2020015039
2021110410153
2022102110225
2023100140428
2024150160334
202520211428
2026120300446
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The full timeline

Construction 470Enforcement 122Housing & tenants 190Ownership & money 14Health & systems 39

Every one of the 835 recorded events, 1973–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10016 · Landlord rankings · How grades work · The map · The Mice Map