1,794 recorded events, 1968–2026, from 19 city data systems. The city's paper trail here is mostly 669 311 service requests, 336 DOB permits, 275 DOB job filings.
Full record, year by year Support this site
| Open HPD violations | 16 total — 10 class C (immediately hazardous), 0 class B, 6 class A. Oldest open since 2016-10-25. |
status snapshot refreshed weekly from HPD records
No heat or hot-water complaints in the last three years.
No bedbug-infested units reported in the last three years of filings.
480 service requests in the last three years. Most common: Noise (424) · Taxi Complaint (12) · For Hire Vehicle Complaint (7) · Illegal Parking (6) · Homeless Person Assistance (6) · Consumer Complaint (4).
$15,882,782 in permitted construction work filed since 2016 (57 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Registered owner(s) | NWPH LLC |
| Head officer | JOHN TOLBERT |
| Managing agent | NORTHWOOD HOSPITALITY LLC |
| Last registered | 2015-07-10 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $257,796,000 | $116,008,200 |
| 2026 | $262,367,000 | $118,065,150 |
| 2027 | $287,345,000 | $129,305,250 |
The city's market estimate has risen 11% between tax years 2025 and 2027.
| Energy grade (LL33) | D — ENERGY STAR score 12/100, posted at the entrance by law (2022 disclosure cycle) |
| Heating fuel | NONE |
| Facade (Local Law 11) | SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 9) |
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Lotte Hotel Employee Cafeteria | American | A | — |
| Lotte New York Palace - Cold Banquet Kitchen | American | A | — |
| Lotte New York Palace - Hot Banquet Kitchen | American | A | — |
| Mitani New York | Japanese | Not yet graded | — |
| Pomme Palais | French | A | — |
| Trouble's Trust | American | A | — |
| Villard | French | A | — |
Report to 311: Food poisoning · Food safety complaint
7 restaurants · 0 with mice evidence · See them on the Mice Map
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 5 Av/53 St — E F · 650 ft straight-line (about a 3-minute walk) · station accessibility: none 51 St — 6 E F · 800 ft straight-line (about a 4-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: E 50 St / Madison Av — M50 · 150 ft |
| Citi Bike | Madison Ave & E 51 St · 250 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 059 Beekman Hill International Middle: J.H.S. 104 Simon Baruch. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
455 Madison Avenue
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
480 311 service requests from this address in the last three years.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Most recent mortgage recorded against this lot: $70,000,000 on 2024-10-16 (lender: Goldman Sachs Bank USA), covering 3 lots — the amount covers all of them. Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2026-05-06 | Deed $491,100,000 — from THE ARCHDIOCESE OF NEW YORK to LOTTE HOTEL NEW YORK PALACE, LLC | $491,100,000 | |
| 2026-04-30 | Sold for $491,100,000 | $491,100,000 | $491,100,000 |
| 2024-10-16 | Agreement $250,000,000 — from ARCHDIOCESE OF NEW YORK to GOLDMAN SACHS BANK USA | $250,000,000 | |
| 2024-10-16 | AL&R $250,000,000 — from ARCHDIOCESE OF NEW YORK to GOLDMAN SACHS BANK USA | $250,000,000 | |
| 2024-10-16 | Mortgage $70,000,000 — from ARCHDIOCESE OF NEW YORK to GOLDMAN SACHS BANK USA | $70,000,000 | |
| 2022-06-17 | Mortgage $80,000,000 — from ARCHDIOCESE OF NEW YORK to JPMORGAN CHASE BANK, N.A. | $80,000,000 | |
| 2019-11-12 | Mortgage $120,000,000 — from ARCHDIOCESE OF NEW YORK to JPMORGAN CHASE BANK, N.A. | $120,000,000 | |
| 2016-07-05 | EASE $40,000 — from PREF 34 EAST 51ST LLC to LOTTE HOTEL NEW YORK PALACE LLC; THE ARCHDIOCESE OF NEW YORK | $40,000 | |
| 2015-09-03 | ASSTO $594,600,000 — from NWPH LLC to LOTTE HOTEL NEW YORK PALACE, LLC | $594,600,000 | |
| 2013-11-18 | AL&R $250,000,000 — from NWPH, INC. to WELLS FARGO BANK, NATIONAL ASSOCIATION | $250,000,000 | |
| 2013-11-18 | Agreement $250,000,000 — from NWPH, INC. to WELLS FARGO BANK, NATIONAL ASSOCIATION | $250,000,000 | |
| 2013-11-18 | Mortgage $100,000,000 — from NWPH, INC. to WELLS FARGO BANK, NATIONAL ASSOCIATION | $100,000,000 | |
| 2013-11-12 | Mortgage $100,000,000 — from NWPH LLC, to WELLS FARGO BANK, NATIONAL ASSOCIATION, | $100,000,000 | |
| 2013-11-12 | Agreement $250,000,000 — from NWPH LLC, to WELLS FARGO BANK, NATIONAL ASSOCIATION, | $250,000,000 | |
| 2013-09-18 | Mortgage $25,000,000 — from NWPH LLC to WELLS FARGO BANK, NATIONAL ASSOCIATION | $25,000,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 19 | 4 | 15 | 1 | 18 | 57 |
| 2018 | 16 | 2 | 13 | 0 | 7 | 38 |
| 2019 | 24 | 28 | 14 | 3 | 7 | 76 |
| 2020 | 23 | 15 | 9 | 0 | 3 | 50 |
| 2021 | 22 | 14 | 13 | 0 | 3 | 52 |
| 2022 | 6 | 4 | 31 | 2 | 9 | 52 |
| 2023 | 10 | 1 | 32 | 0 | 5 | 48 |
| 2024 | 1 | 1 | 374 | 6 | 11 | 393 |
| 2025 | 16 | 1 | 85 | 0 | 5 | 107 |
| 2026 | 9 | 1 | 16 | 7 | 7 | 40 |
Every one of the 1,794 recorded events, 1968–2026, is laid out year by year in the full report (print-ready).
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