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Heartland Bagels

Bagels/Pretzels · 2311 Richmond Avenue · Staten Island 10314

A Grade A posted 2026-01-02 (score 5)

Inspection history

2026-01-02 · Cycle Inspection / Re-inspection · Violations were cited · score 5 A

CodeDescriptionCritical
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—

2025-11-10 · Cycle Inspection / Initial Inspection · Violations were cited · score 23

CodeDescriptionCritical
02GCold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.Critical
04HRaw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.Critical
04NFilth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.Critical
08AEstablishment is not free of harborage or conditions conducive to rodents, insects or other pests.—

2024-11-19 · Cycle Inspection / Initial Inspection · Violations were cited · score 13 A

CodeDescriptionCritical
04NFilth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.Critical
08AEstablishment is not free of harborage or conditions conducive to rodents, insects or other pests.—
10BAnti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.—
28-06Contract with a pest management professional not in place. Record of extermination activities not kept on premises.—

2023-12-06 · Cycle Inspection / Compliance Inspection · Violations were cited · score 13

CodeDescriptionCritical
02GCold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.Critical
10BAnti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.—
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—

2023-10-13 · Cycle Inspection / Re-inspection · Violations were cited · score 30 C

CodeDescriptionCritical
05HNo approved written standard operating procedure for avoiding contamination by refillable returnable containers.Critical
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—

2023-09-20 · Cycle Inspection / Initial Inspection · Violations were cited · score 37

CodeDescriptionCritical
05HNo approved written standard operating procedure for avoiding contamination by refillable returnable containers.Critical
06DFood contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.Critical
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—

2023-01-26 · Cycle Inspection / Re-inspection · Violations were cited · score 9 A

CodeDescriptionCritical
06DFood contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.Critical
08CPesticide not properly labeled or used by unlicensed individual. Pesticide, other toxic chemical improperly used/stored. Unprotected, unlocked bait station used.—
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—

At this address

No housing grade for this lot (not a graded residential building).

See this building's full record

7 Food Establishment complaints to 311 at this address in the last three years (most often: Letter Grading, Toilet Facility, Dishwashing/Utensils), shared by 7 restaurants · complaints filed by the public; DOHMH investigates, outcomes aren't published.

Other restaurants at this address: Cold Stone Creamery, Dunkin, Dunkin Donuts, Mr. Pizza, Peking Taste SI, Qdoba Mexican Eat.

Report a problem to 311

Report to 311: Food poisoning · Food safety complaint

2311 Richmond Avenue

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