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Family's Cafe

Mexican · 2378 Jerome Avenue · Bronx 10468

A Grade A posted 2026-10-09 (score 7)

Inspection history

2026-10-09 · Cycle Inspection / Initial Inspection · Violations were cited · score 7 A

CodeDescriptionCritical
06FWiping cloths not stored clean and dry, or in a sanitizing solution, between uses.Critical
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—

2025-09-18 · Cycle Inspection / Re-inspection · Violations were cited · score 11 A

CodeDescriptionCritical
04LEvidence of mice or live mice in establishment's food or non-food areas.Critical
08AEstablishment is not free of harborage or conditions conducive to rodents, insects or other pests.—

2025-04-29 · Cycle Inspection / Initial Inspection · Violations were cited · score 17

CodeDescriptionCritical
02GCold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.Critical
06ESanitized equipment or utensil, including in-use food dispensing utensil, improperly used or stored.Critical
10BAnti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.—

2025-01-31 · Pre-permit (Operational) / Re-inspection · Violations were cited · score 9 A

CodeDescriptionCritical
04CFood worker/food vendor does not use utensil or other barrier to eliminate bare hand contact with food that will not receive adequate additional heat treatment.Critical
10BAnti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.—

2024-12-02 · Smoke-Free Air Act / Initial Inspection · Violations were cited

CodeDescriptionCritical
15-37Workplace SFAA policy not prominently posted in workplace.—

2024-12-02 · Pre-permit (Operational) / Initial Inspection · Violations were cited · score 62

CodeDescriptionCritical
02BHot TCS food item not held at or above 140 °F.Critical
03AFood, prohibited, from unapproved or unknown source, home canned or home prepared. Animal slaughtered, butchered or dressed (eviscerated, skinned) in establishment. Reduced Oxygen Packaged (ROP) fish not frozen before processing. ROP food prepared on premises transported to another site.Critical
04KEvidence of rats or live rats in establishment's food or non-food areas.Critical
04MLive roaches in facility's food or non-food area.Critical
05DNo hand washing facility in or adjacent to toilet room or within 25 feet of a food preparation, food service or ware washing area. Hand washing facility not accessible, obstructed or used for non-hand washing purposes. No hot and cold running water or water at inadequate pressure. No soap or acceptable hand-drying device.Critical
06APersonal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required. Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.Critical
06FWiping cloths not stored clean and dry, or in a sanitizing solution, between uses.Critical
08AEstablishment is not free of harborage or conditions conducive to rodents, insects or other pests.—
08CPesticide not properly labeled or used by unlicensed individual. Pesticide, other toxic chemical improperly used/stored. Unprotected, unlocked bait station used.—
10BAnti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.—
10FNon-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.—
10GDishwashing and ware washing: Cleaning and sanitizing of tableware, including dishes, utensils, and equipment deficient.—

Mice and rats

Inspectors recorded evidence of mice on 1 inspection: 2025-09-18

Inspectors recorded evidence of rats on 1 inspection: 2024-12-02

At this address

GRADE A

33 open HPD violations — 4 class C

See this building's full record

1 food-poisoning report to 311 at this address in the last three years (0 with three or more people sick) · complaints filed by the public; DOHMH investigates, outcomes aren't published.

Report a problem to 311

Report to 311: Food poisoning · Food safety complaint

2378 Jerome Avenue

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