443 recorded events, 1967–2026, from 15 city data systems. The city's paper trail here is mostly 230 311 service requests, 36 DOB permits, 29 ACRIS deeds & mortgages.
Full record, year by year Support this site
The city's published records show little recorded distress here in the last three years. Less recorded distress than 100% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 0. In ZIP 10012, 65% of residential buildings hold an A and 5% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 12 total — 1 class C (immediately hazardous), 11 class B, 0 class A. Oldest open since 2006-09-13. |
status snapshot refreshed weekly from HPD records
No heat or hot-water complaints in the last three years.
No bedbug-infested units reported in the last three years of filings.
6 service requests in the last three years. Most common: Noise (2) · Food Establishment (2) · Obstruction (1) · General Construction/Plumbing (1).
No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1910) |
| No | Six or more residential units (2) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $10,018,800 | $4,508,460 |
| 2026 | $8,015,000 | $3,606,750 |
| 2027 | $8,451,000 | $3,802,950 |
The city's market estimate has fallen 16% between tax years 2025 and 2027.
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Laduree Soho | French | A | Mice evidence |
Report to 311: Food poisoning · Food safety complaint
1 restaurant · 1 with mice evidence · See them on the Mice Map
2 Food Establishment complaints to 311 at this address in the last three years (most often: Handwashing, Odor) · complaints filed by the public; DOHMH investigates, outcomes aren't published.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 2 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Spring St — C E · 600 ft straight-line (about a 3-minute walk) · station accessibility: partial (Downtown only) Canal St — A C E · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: 6 Av / Broome St — M55 · 550 ft |
| Citi Bike | W Broadway & Spring St · 300 ft · station location as of 2026-09-23; live availability |
| Bike facility | Shared bike route mapped within 75 ft |
| School zones (2024–25 map) | Elementary: P.S. 003 Charrette School Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
396 West Broadway
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
6 311 service requests from this address in the last three years.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Most recent mortgage recorded against this lot: $702,759 on 2016-03-29 (lender: First Republic Bank), covering 2 lots — the amount covers all of them. Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2021-05-25 | Agreement $6,700,000 — from TH WEST BROADWAY LLC; HH THOMPSON STREET LLC; HH WEST BROADWAY LLC; HAY FAMILY II LLC; TH to HANMI BANK | $6,700,000 | |
| 2021-05-25 | AL&R $6,700,000 — from HH THOMPSON STREET LLC; TH WEST BROADWAY LLC; HH WEST BROADWAY LLC; TH THOMPSON STREET LLC to HANMI BANK | $6,700,000 | |
| 2016-03-29 | Mortgage $702,760 — from HH WEST BROADWAY LLC; HAY FAMILY II LLC; TH THOMPSON STREET LLC; HH THOMPSON STREET LLC; T to FIRST REPUBLIC BANK | $702,760 | |
| 2016-03-29 | Agreement $6,700,000 — from HAY FAMILY II LLC; TH WEST BROADWAY LLC; HH WEST BROADWAY LLC; HH THOMPSON STREET LLC; TH to FIRST REPUBLIC BANK | $6,700,000 | |
| 2016-03-29 | AL&R $6,700,000 — from TH THOMPSON STREET LLC; HH WEST BROADWAY LLC; TH WEST BROADWAY LLC; HH THOMPSON STREET LLC to FIRST REPUBLIC BANK | $6,700,000 | |
| 2012-03-30 | AL&R $6,500,000 — from HH WEST BROADWAY LLC; TH WEST BROADWAY LLC; HAY FAMILY II LLC; HH THOMPSON STREET LLC; TH to TD BANK, N.A. | $6,500,000 | |
| 2012-03-30 | Mortgage $6,500,000 — from HH WEST BROADWAY LLC; TH WEST BROADWAY LLC; HH THOMPSON STREET LLC; HAY FAMILY II LLC; TH to TD BANK, N.A. | $6,500,000 | |
| 2012-03-30 | Deed $1,800,000 — from JSH HOLDINGS, LLC to TH WEST BROADWAY LLC; HH WEST BROADWAY LLC; HAY FAMILY II LLC | $1,800,000 | |
| 1999-12-06 | Mortgage $7,200,000 — from WIND ASSOCIATES; 5TH REALTY CO. to ATLANTIC BANK OF NEWYORK | $7,200,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 15 | 0 | 1 | 16 |
| 2018 | 0 | 3 | 30 | 0 | 3 | 36 |
| 2019 | 0 | 2 | 19 | 0 | 4 | 25 |
| 2020 | 0 | 0 | 21 | 0 | 2 | 23 |
| 2021 | 0 | 0 | 16 | 4 | 3 | 23 |
| 2022 | 2 | 0 | 6 | 0 | 3 | 11 |
| 2023 | 3 | 1 | 1 | 0 | 3 | 8 |
| 2024 | 3 | 0 | 2 | 0 | 6 | 11 |
| 2025 | 3 | 0 | 0 | 0 | 3 | 6 |
| 2026 | 1 | 1 | 4 | 0 | 4 | 10 |
Every one of the 443 recorded events, 1967–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10012 · Landlord rankings · How grades work · The map · The Mice Map