1,763 recorded events, 1970–2026, from 13 city data systems. The city's paper trail here is mostly 613 311 service requests, 536 HPD complaints, 511 HPD housing violations.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 99% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 3063.3. In ZIP 10032, 36% of residential buildings hold an A and 14% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 112 total — 57 class C (immediately hazardous), 40 class B, 15 class A. Oldest open since 2019-07-10. |
| Pending HPD litigation | 1 case(s) pending in housing court |
| Alternative Enforcement | currently in HPD's worst-buildings program |
status snapshot refreshed weekly from HPD records
108 heat or hot-water complaints in the last three years (winter 2023–24: 5 · winter 2024–25: 19 · winter 2025–26: 30 · winter 2026–27: 2). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
$7,500 in enforcement penalties imposed (ECB/OATH) in the last three years.
238 service requests in the last three years. Most common: ELECTRIC (66) · HEAT/HOT WATER (43) · UNSANITARY CONDITION (42) · Unsanitary Animal Pvt Property (15) · PLUMBING (14) · Noise (14).
No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1896) |
| No | Six or more residential units (3) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | ESTATE OF JOYCE DUNCAN |
| Head officer | CHRISTINE W JORDAN |
| Managing agent | CHRISTINE W JORDAN |
| Last registered | 2025-11-06 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $2,011,000 | $120,660 |
| 2026 | $1,893,000 | $113,580 |
| 2027 | $1,610,000 | $96,600 |
The city's market estimate has fallen 20% between tax years 2025 and 2027.
Tax exemptions on the roll: SENIOR CITIZEN HOMEOWNER
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 163 St-Amsterdam Av — C · 400 ft straight-line (about a 2-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: Edgecombe Av / W 162 St — M2 · 150 ft |
| Citi Bike | W 163 St & Edgecombe Ave · 250 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 128 Audubon Middle: Community Math & Science Prep. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
425 West 162 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
238 311 service requests from this address in the last three years — 43 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
| Year | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|
| 2017 | 0 | 15 | 0 | 1 | 16 |
| 2018 | 0 | 14 | 0 | 1 | 15 |
| 2019 | 0 | 69 | 0 | 0 | 69 |
| 2020 | 6 | 214 | 0 | 0 | 220 |
| 2021 | 7 | 142 | 2 | 2 | 153 |
| 2022 | 2 | 410 | 2 | 6 | 420 |
| 2023 | 3 | 273 | 0 | 1 | 277 |
| 2024 | 3 | 181 | 0 | 4 | 188 |
| 2025 | 0 | 202 | 1 | 6 | 209 |
| 2026 | 3 | 158 | 0 | 6 | 167 |
Every one of the 1,763 recorded events, 1970–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10032 · Landlord rankings · How grades work · The map · The Mice Map