Building report

104 West 138 Street · Manhattan · BBL 1020060038 · generated 2026-10-20 · FREE Print / save PDF

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Where the penalty points come from

Open with the city right now

status snapshot refreshed weekly from HPD records

Patterns

221 heat or hot-water complaints in the last three years (winter 2024–25: 2 · winter 2025–26: 172). Repeated winter clusters suggest a chronic heating problem.

No bedbug-infested units reported in the last three years of filings.

What 311 hears from this address

187 service requests in the last three years. Most common: HEAT/HOT WATER (105) · Noise (16) · PLUMBING (15) · UNSANITARY CONDITION (14) · GENERAL (12) · PAINT/PLASTER (8).

Filed construction activity

No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

as filed by the owner in the building's HPD registration

What the city thinks it's worth

The city's market estimate has fallen 10% between tax years 2025 and 2027.

Tax exemptions on the roll: 420C

Building systems

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Hurricane evacuation zone 4 of 6 — zone 1 evacuates first.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

2 street-flooding or sewer-backup complaints at this address since 2016 (0 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

104 West 138 Street Copy address

187 311 service requests from this address in the last three years — 105 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by GENESIS Y15 OWNERS, LLC — 25 buildings, 322 units. Grades across the portfolio: B7 · C9 · D6 · F3. See the whole portfolio

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $829,964 on 2018-09-13 (lender: Harlem Congregations For Community Improvement INC), covering 29 lots — the amount covers all of them. Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

Ten-year activity

Show as table

Year	Construction	Enforcement	Housing & tenants	Ownership & money	Health & systems	Total
2017	4	1	111	0	2	118
2018	1	0	265	4	3	273
2019	0	0	38	0	4	42
2020	0	0	25	0	2	27
2021	0	0	19	0	3	22
2022	0	0	25	0	4	29
2023	0	4	44	1	5	54
2024	0	1	106	0	4	111
2025	0	1	106	0	4	111
2026	0	0	218	0	4	222

The last 12 months — 280 records

showing the 80 most recent

The full timeline

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