2,156 recorded events, 1999–2026, from 17 city data systems. The city's paper trail here is mostly 705 HPD complaints, 659 HPD housing violations, 585 311 service requests.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 97% of 6-24-unit residential buildings citywide. The citywide median for 6-24-unit residential buildings is 16.3 penalty points per 10 units; this building carries 494. In ZIP 11238, 51% of residential buildings hold an A and 10% grade D or F. How grades work
Among 46,798 6-24-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 364 total — 86 class C (immediately hazardous), 223 class B, 55 class A. Oldest open since 2008-09-16. |
| Pending HPD litigation | 1 case(s) pending in housing court |
status snapshot refreshed weekly from HPD records
89 heat or hot-water complaints in the last three years (winter 2023–24: 23 · winter 2024–25: 8 · winter 2025–26: 32). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
217 service requests in the last three years. Most common: HEAT/HOT WATER (35) · PLUMBING (30) · WATER LEAK (26) · PAINT/PLASTER (23) · UNSANITARY CONDITION (21) · DOOR/WINDOW (13).
No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2000) |
| Yes | Six or more residential units (24) |
| Yes | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | KNOX HOMES L.P |
| Head officer | ALFRED THOMPSON |
| Managing agent | NEW START GROUP, INC |
| Last registered | 2025-08-21 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $2,994,000 | $1,347,300 |
| 2026 | $3,317,000 | $1,492,650 |
| 2027 | $3,194,000 | $1,437,300 |
The city's market estimate has risen 7% between tax years 2025 and 2027.
Tax exemptions on the roll: 421A 25 YR NO CAP
| Heating fuel | NATURALGAS |
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Park Pl — S · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: full Franklin Av — C S · 0.4 mi straight-line (about a 10-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: Bergen St / Grand Av — B65 · 450 ft |
| Citi Bike | Grand Ave & Bergen St · 500 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: Brooklyn Arts and Science Elementary School Middle: Ebbets Field Middle School. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
399 St Marks Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
217 311 service requests from this address in the last three years — 35 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by NEW START GROUP, INC — 6 buildings, 137 units. Grades across the portfolio: C1 · D3 · F2. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 530 St Pauls Place | BX | 40 | D |
| 575 Grand Avenue | BK | 27 | F |
| 399 St Marks Avenue | BK | 24 | D |
| 1515 St Johns Place | BK | 20 | F |
| 1374 Boston Road | BX | 14 | D |
| 63 Montague Street | BK | 12 | C |
Most recent mortgage recorded against this lot: $3,600,000 on 2014-01-03 (lender: Signature Bank), covering 2 lots — the amount covers all of them. Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2014-01-03 | Mortgage $3,600,000 — from FOOD FIRST HOUSING DEVELOPMENT FUND COMP; KNOX HOMES, L.P. to SIGNATURE BANK | $3,600,000 | |
| 2014-01-03 | AL&R $3,600,000 — from KNOX HOMES, L.P.; FOOD FIRST HOUSING DEVELOPMENT FUND COMP to SIGNATURE BANK | $3,600,000 |
| Year | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|
| 2017 | 0 | 102 | 0 | 1 | 103 |
| 2018 | 0 | 72 | 0 | 5 | 77 |
| 2019 | 0 | 120 | 0 | 1 | 121 |
| 2020 | 0 | 76 | 0 | 1 | 77 |
| 2021 | 0 | 200 | 0 | 2 | 202 |
| 2022 | 0 | 201 | 0 | 4 | 205 |
| 2023 | 1 | 142 | 0 | 7 | 150 |
| 2024 | 0 | 186 | 4 | 8 | 198 |
| 2025 | 1 | 291 | 0 | 17 | 309 |
| 2026 | 1 | 186 | 0 | 5 | 192 |
Every one of the 2,156 recorded events, 1999–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11238 · Landlord rankings · How grades work · The map · The Mice Map