135 recorded events, 1997–2026, from 9 city data systems. The city's paper trail here is mostly 45 311 service requests, 42 HPD housing violations, 40 HPD complaints.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 99% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 446.7. In ZIP 10305, 93% of residential buildings hold an A and 2% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
No current HPD flags in the latest weekly snapshot: no open violations, no pending litigation, no active vacate orders, and not in the Alternative Enforcement Program.
4 heat or hot-water complaints in the last three years (winter 2024–25: 2).
No bedbug-infested units reported in the last three years of filings.
33 service requests in the last three years. Most common: PAINT/PLASTER (6) · Illegal Parking (4) · SAFETY (4) · GENERAL (3) · FLOORING/STAIRS (3) · ELECTRIC (3).
No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1970) |
| No | Six or more residential units (2) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | Qiaoqiao chen; bolin Chen |
| Managing agent | bolin chen |
| Last registered | 2025-07-11 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $768,000 | $46,080 |
| 2026 | $796,000 | $47,760 |
| 2027 | $788,000 | $47,280 |
The city's market estimate has risen 3% between tax years 2025 and 2027.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
6 street-flooding or sewer-backup complaints at this address since 2011 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Staten Island Railway | Grasmere — SIR · 0.5 mi straight-line (about a 14-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: Hylan Blvd / Kramer St — S53 S78 · 200 ft |
| School zones (2024–25 map) | Elementary: P.S. 046 Albert V. Maniscalco Middle: I.S. 49 Berta A. Dreyfus. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
11 Jerome Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
33 311 service requests from this address in the last three years — 2 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2026-04-10 | RPTT $780,000 — from QIAO CHEN, QIAO; CHEN, BOLIN to STOJA, AULON; STOJA, ANDUELA | $780,000 | |
| 2026-03-05 | Sold for $780,000 | $780,000 | $390,000 |
| 2010-05-18 | RPTT $380,000 — from MADZURIC, FETIJE to CHEN, QIAO QIAO; CHEN, BOLIN | $380,000 | |
| 2005-04-21 | RPTT $340,000 — from MCCATHY, JOANN to MADZURIC, FETIJE | $340,000 |
| Year | Enforcement | Housing & tenants | Ownership & money | Total |
|---|---|---|---|---|
| 2017 | 0 | 0 | 0 | 0 |
| 2018 | 1 | 0 | 0 | 1 |
| 2019 | 0 | 2 | 0 | 2 |
| 2020 | 0 | 1 | 0 | 1 |
| 2021 | 0 | 0 | 0 | 0 |
| 2022 | 0 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 | 0 |
| 2024 | 0 | 36 | 0 | 36 |
| 2025 | 0 | 77 | 0 | 77 |
| 2026 | 0 | 1 | 2 | 3 |
Every one of the 135 recorded events, 1997–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10305 · Landlord rankings · How grades work · The map · The Mice Map