553 recorded events, 1972–2026, from 16 city data systems. The city's paper trail here is mostly 157 311 service requests, 117 HPD housing violations, 104 HPD complaints.
Full record, year by year Support this site
The city's published records show little recorded distress here in the last three years. Less recorded distress than 70% of 6-24-unit residential buildings citywide. The citywide median for 6-24-unit residential buildings is 16.3 penalty points per 10 units; this building carries 6.1. In ZIP 10011, 68% of residential buildings hold an A and 5% grade D or F. How grades work
Among 46,798 6-24-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 5 total — 2 class C (immediately hazardous), 3 class B, 0 class A. Oldest open since 2017-05-31. |
status snapshot refreshed weekly from HPD records
8 heat or hot-water complaints in the last three years (winter 2023–24: 4 · winter 2025–26: 4). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
22 service requests in the last three years. Most common: Noise (8) · HEAT/HOT WATER (4) · Homeless Person Assistance (4) · UNSANITARY CONDITION (2) · Encampment (2) · DOOR/WINDOW (1).
$667,000 in permitted construction work filed since 2016 (12 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1900) |
| Yes | Six or more residential units (15) |
| No | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | 311 WEST 21 LLC |
| Head officer | MICHAEL BESEN |
| Managing agent | NEW YORK CITY MANAGEMENT |
| Last registered | 2025-10-06 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $2,783,000 | $1,252,350 |
| 2026 | $3,152,000 | $1,418,400 |
| 2027 | $3,699,000 | $1,664,550 |
The city's market estimate has risen 33% between tax years 2025 and 2027.
| Heating fuel | NO2FUEL |
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 4 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 23 St — C E · 450 ft straight-line (about a 2-minute walk) · station accessibility: none 23 St — 1 · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: 8 Av / W 20 St — M20 · 350 ft |
| Citi Bike | W 22 St & 8 Ave · 250 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 011: The Sarah J. Garnet Elementary School Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
311 West 21 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
22 311 service requests from this address in the last three years — 4 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by NEW YORK CITY MANAGEMENT — 15 buildings, 250 units. Grades across the portfolio: A4 · B5 · C3 · D3. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 200 Linden Boulevard | BK | 69 | A |
| 1320 Fulton Avenue | BX | 33 | B |
| 49 Prince Street | MN | 27 | A |
| 755 9 Avenue | MN | 20 | B |
| 336 West 17 Street | MN | 16 | B |
| 311 West 21 Street | MN | 15 | A |
| 1437 Amsterdam Avenue | MN | 13 | D |
| 514 West 169 Street | MN | 10 | C |
| 267 Flatbush Avenue | BK | 9 | B |
| 2181 3 Avenue | MN | 8 | D |
| 515 West 169 Street | MN | 8 | A |
| 426 Clinton Street | BK | 8 | C |
| 1821 Cornelia Street | QN | 6 | B |
| 101 West 27 Street | MN | 4 | D |
| 116 Garfield Place | BK | 4 | C |
Most recent mortgage recorded against this lot: $5,304,000 on 2022-11-28 (lender: Greystone Servicing Company LLC). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2023-06-22 | Agreement $21,000,000 — from 311 W 21 LLC; 49 PRINCE LLC; 336 W 17 LLC to NOTE 2019-FL2, GRESTONE CRE | $21,000,000 | |
| 2022-11-28 | Mortgage $5,304,000 — from 311 W 21 LLC to GREYSTONE SERVICING COMPANY LLC | $5,304,000 | |
| 2022-11-28 | Mortgage $5,500,000 — from 311 W 21 LLC to GREYSTONE CRE NOTE 2019-FL2 | $5,500,000 | |
| 2022-11-28 | Agreement $5,304,000 — from 311 W 21 LLC to GREYSTONE SERVICING COMPANY LLC | $5,304,000 | |
| 2022-11-17 | Agreement $21,000,000 — from 49 PRINCE LLC; 336 W 17 LLC; 311 W 21 LLC to GREYSTONE CRE NOTE 2019-FL2 LTD | $21,000,000 | |
| 2020-03-30 | Mortgage $5,000,000 — from 311 W 21 LLC; 49 PRINCE LLC; 336 W 17 LLC to GREYSTONE SERVICING COMPANY LLC | $5,000,000 | |
| 2020-03-30 | Agreement $21,000,000 — from 311 W 21 LLC; 336 W 17 LLC; 49 PRINCE LLC to GREYSTONE SERVICING COMPANY LLC | $21,000,000 | |
| 2016-09-19 | Deed $2,380,000 — from CONCORD MANAGEMENT 211 W. 21ST LLC to MBK GROUP, LLC | $2,380,000 | |
| 2016-09-19 | M&CON $2,500,000 — from 311 W 21 LLC to SIGNATURE BANK | $2,500,000 | |
| 2016-09-19 | AL&R $2,500,000 — from 311 W 21 LLC to SIGNATURE BANK | $2,500,000 | |
| 2016-09-19 | Agreement $14,529,150 — from MBK GROUP, LLC to SOVEREIGN BANK; SOVEREIGN BANK, N.A.; SANTANDER BANK, N.A. | $14,529,150 | |
| 2016-09-19 | Mortgage $2,010,000 — from MBK GROUP, LLC to SANTANDER BANK, N.A. | $2,010,000 | |
| 2016-09-09 | Agreement $1,796,369 — from NEWBURGER MBK, LLC; MINTZ, RONNY; MBK GROUP, LLC; J & S 49 PRINCE LLC; CONCORD MANAGEMENT to SANTANDER BANK, N.A. | $1,796,369 | |
| 2016-08-30 | Sold for $2,380,000 | $2,380,000 | $158,667 |
| 2011-09-26 | Agreement $18,000,000 — from J&J 161 8TH AVE. LLC; MBK GROUP, LLC; 434 WEST 38TH STREET LLC; 336 WEST 17TH STREET LLC; to SOVEREIGN BANK | $18,000,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 11 | 9 | 110 | 0 | 6 | 136 |
| 2018 | 5 | 3 | 89 | 0 | 2 | 99 |
| 2019 | 7 | 1 | 18 | 0 | 11 | 37 |
| 2020 | 1 | 0 | 7 | 6 | 3 | 17 |
| 2021 | 1 | 1 | 23 | 0 | 3 | 28 |
| 2022 | 0 | 0 | 13 | 8 | 3 | 24 |
| 2023 | 0 | 0 | 5 | 2 | 3 | 10 |
| 2024 | 0 | 1 | 23 | 1 | 3 | 28 |
| 2025 | 0 | 0 | 2 | 0 | 2 | 4 |
| 2026 | 0 | 0 | 8 | 0 | 3 | 11 |
Every one of the 553 recorded events, 1972–2026, is laid out year by year in the full report (print-ready).
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