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143-18 38 Avenue

689Records
17City systems
0Open violations
14.7Penalty rate
Queens · ZIP 11354 · Neighborhood: Flushing-Willets Point
Open in the map

689 recorded events, 1899–2026, from 17 city data systems. The city's paper trail here is mostly 240 HPD complaints, 240 311 service requests, 67 HPD housing violations.

BoroughQueens 11354
Built1972
Floors6
Res. units102
ClassD7
Owner (PLUTO)HERITAGE HOUSE L.L.C.
BBL4050220018
BIN4113642

Full record, year by year   Support this site

GRADE B

A modest record — below the level that usually signals systemic problems. More recorded distress than 72% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 14.7. In ZIP 11354, 86% of residential buildings hold an A and 2% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

No current HPD flags in the latest weekly snapshot: no open violations, no pending litigation, no active vacate orders, and not in the Alternative Enforcement Program.

Patterns

14 heat or hot-water complaints in the last three years (winter 2023–24: 6 · winter 2024–25: 6 · winter 2025–26: 2). Repeated winter clusters suggest a chronic heating problem.

6
’23–24
6
’24–25
2
’25–26

7 bedbug-infested unit(s) reported in filings over the last three years.

What 311 hears from this address

45 service requests in the last three years. Most common: Noise (11) · UNSANITARY CONDITION (8) · HEAT/HOT WATER (7) · PLUMBING (4) · APPLIANCE (3) · DOOR/WINDOW (2).

Filed construction activity

$20,000 in permitted construction work filed since 2016 (2 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

YesBuilt before 1974 (1972)
YesSix or more residential units (102)
No421-a / J-51 tax benefit on the current tax roll

2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)HERITAGE HOUSE LLC
Head officerDAVID MASSIMILLA
Managing agentDIVERSIFIED REALTY CORP.
Last registered2025-07-01

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$8,709,000 $3,919,050
2026$7,068,000 $3,180,600
2027$7,301,000 $3,285,450

The city's market estimate has fallen 16% between tax years 2025 and 2027.

Building systems

Energy grade (LL33)D — ENERGY STAR score 51/100, posted at the entrance by law (2022 disclosure cycle)
Heating fuelNATURALGAS
Facade (Local Law 11)SAFE (cycle 9)

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Not in a hurricane evacuation zone.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

1 street-flooding or sewer-backup complaints at this address since 2013 (0 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

SubwayFlushing-Main St — 7 · 0.3 mi straight-line (about a 7-minute walk) · station accessibility: full
BusNearest boarding stop: Roosevelt Av / Bowne St — Q15 · 500 ft
School zones (2024–25 map)Elementary: P.S. 184 Flushing Manor
Middle: J.H.S. 194 William Carr. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

143-18 38 Avenue

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Anything elseAnything else

45 311 service requests from this address in the last three years — 7 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by DIVERSIFIED REALTY CORP. — 9 buildings, 942 units. Grades across the portfolio: A7 · B2. See the whole portfolio

BuildingBoroughUnitsGrade
212-29 Hillside Avenue QN180 B
37-14 Parsons Boulevard QN173 A
155-15 North Conduit Avenue QN160 A
105-10 62 Road QN108 A
143-18 38 Avenue QN102 B
23-08 Mott Avenue QN75 A
195-06 Woodhull Avenue QN53 A
156-01 North Conduit Avenue QN46 A
162-11 89 Avenue QN45 A

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $202,320 on 2017-10-05 (lender: HSBC Bank USA, National Association). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

DateRecordAmountPer res. unit
2017-10-05Agreement $2,000,000 — from HERITAGE HOUSE, L.L.C to HSBC BANK USA, NATIONAL ASSOCIATION $2,000,000
2017-10-05AL&R $2,000,000 — from HERITAGE HOUSE, L.L.C to HSBC BANK USA, NATIONAL ASSOCIATION $2,000,000
2017-10-05Mortgage $202,321 — from HERITAGE HOUSE, L.L.C to HSBC BANK USA, NATIONAL ASSOCIATION $202,321
2012-08-15Agreement $2,000,000 — from HERITAGE HOUSE, LLC to NEW YORK COMMUNITY BANK $2,000,000
2007-10-04Agreement $2,000,000 — from NEW YORK COMMUNITY BANK to HERITAGE HOUSE, L.L.C. $2,000,000
2007-10-04Mortgage $277,618 — from HERITAGE HOUSE, L.L.C. to NEW YORK COMMUNITY BANK $277,618
2007-10-04AL&R $2,000,000 — from HERITAGE HOUSE, L.L.C. to NEW YORK COMMUNITY BANK $2,000,000
1988-08-08Mortgage $98,061 — from HERITAGE HOUSE ASSOCITES to EAST NEW YORK SAVINGS BK $98,061

Ten-year activity

2001000
2017
2018
2019
116
2020
2021
2022
2023
2024
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
20170255113
2018044019
201900160117
20200211202116
202131730178
202202220226
202302720276
202401720174
202500160117
20260090312
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The full timeline

Construction 8Enforcement 66Housing & tenants 565Ownership & money 31Health & systems 19

Every one of the 689 recorded events, 1899–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 11354 · Landlord rankings · How grades work · The map · The Mice Map