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409 East 120 Street

2,241Records
19City systems
159Open violations
80.6Penalty rate
Manhattan · ZIP 10035 · Neighborhood: East Harlem (North)
Open in the map

2,241 recorded events, 2010–2026, from 19 city data systems. The city's paper trail here is mostly 943 311 service requests, 582 HPD complaints, 395 HPD housing violations.

BoroughManhattan 10035
Built2017
Floors12
Res. units197
ClassRR
Owner (PLUTO)ACACIA GARDENS HOUSING DEVELOPMENT FUND COMPANY,
BBL1018087501
BIN1089835

Full record, year by year   Support this site

GRADE C

A meaningful record of code violations or complaints relative to its peers. More recorded distress than 93% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 80.6. In ZIP 10035, 36% of residential buildings hold an A and 17% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

Open HPD violations159 total — 28 class C (immediately hazardous), 110 class B, 21 class A. Oldest open since 2020-09-16.

status snapshot refreshed weekly from HPD records

Patterns

247 heat or hot-water complaints in the last three years (winter 2023–24: 94 · winter 2024–25: 51 · winter 2025–26: 24 · winter 2026–27: 2). Repeated winter clusters suggest a chronic heating problem.

94
’23–24
51
’24–25
24
’25–26
2
’26–27

No bedbug-infested units reported in the last three years of filings.

What 311 hears from this address

679 service requests in the last three years. Most common: Noise (145) · HEAT/HOT WATER (123) · UNSANITARY CONDITION (73) · PLUMBING (61) · PAINT/PLASTER (44) · ELECTRIC (37).

Filed construction activity

$842,804 in permitted construction work filed since 2016 (16 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

NoBuilt before 1974 (2017)
YesSix or more residential units (197)
No421-a / J-51 tax benefit on the current tax roll

1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)Acacia Gardens Affordable LLC
Head officerMadelyn Lugo
Managing agentPromesa HDFC
Last registered2025-08-28

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$3,947,772 $1,776,497
2026$4,196,000 $1,888,200
2027$3,867,772 $1,740,497

The city's market estimate has fallen 2% between tax years 2025 and 2027.

Tax exemptions on the roll: 420C

For property tax, the Department of Finance values this condo as if it were a rental building. Its 2023 estimate: gross income $6,824,815 a year ($34.20 per sq ft), operating expenses $3,480,257 ($17.44 per sq ft), net operating income $3,344,559. These are the city's estimates from comparable rentals, not the building's actual budget, rents or maintenance charges.

Building systems

Energy grade (LL33)A — ENERGY STAR score 98/100 (2022 disclosure cycle)

Flood exposure

In the FEMA 1%-annual-chance floodplain (2015 preliminary flood maps) — lenders typically require flood insurance here.

Hurricane evacuation zone 2 of 6 — zone 1 evacuates first.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

2 street-flooding or sewer-backup complaints at this address since 2023 (0 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway125 St — 4 5 6 · 0.4 mi straight-line (about a 12-minute walk) · station accessibility: full
BusNearest boarding stop: 1 Av / E 120 St — M15 · 100 ft
Citi Bike1 Ave & E 118 St · 650 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: 112 (K-2), 206 (3-5). Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

409 East 120 Street

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Anything elseAnything else

679 311 service requests from this address in the last three years — 123 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by PROMESA HDFC — 35 buildings, 1,003 units. Grades across the portfolio: A8 · B13 · C11 · D3. See the whole portfolio

BuildingBoroughUnitsGrade
409 East 120 Street MN197 C
245 East Mosholu Parkway BX64 B
92 West Tremont Avenue BX61 A
124 East 112 Street MN57 A
250 East 117 Street MN52 B
1074 Summit Avenue BX46 B
1186 Washington Avenue BX40 D
1792 Anthony Avenue BX37 A
765 East 166 Street BX32 B
1707 Topping Avenue BX32 D
190 Brown Place BX26 A
366 East 154 Street BX25 B
1087 Summit Avenue BX25 A
701 Crotona Park North BX25 B
1705 Anthony Avenue BX22 C
418 East 119 Street MN20 A
1680 Clay Avenue BX20 C
851 Tinton Avenue BX20 B
705 Crotona Park North BX20 B
88 West 169 Street BX17 D
1922 Crotona Parkway BX17 B
946 Anderson Avenue BX16 C
934 Ogden Avenue BX15 C
1628 University Avenue BX13 C
1254 Morris Avenue BX12 A
1707 Park Avenue MN12 B
1134 College Avenue BX11 B
437 East 135 Street BX10 C
25 East 131 Street MN10 C
954 Anderson Avenue BX9 C
418 East 148 Street BX9 B
783 East 168 Street BX9 C
100 West 163 Street BX8 C
847 Fox Street BX8 A
830 East 147 Street BX6 B

Sales, deeds & mortgages

DateRecordAmountPer res. unit
2019-09-10Mortgage $18,086,916 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS AFFORDABLE LLC to THE CITY OF NEW YORK HPD $18,086,916
2019-09-10Agreement $11,635,000 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DE to THE CITY OF NEW YORK HPD $11,635,000
2019-09-10Agreement $7,560,000 — from ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS HOUSING DEVE to THE CITY OF NEW YORK HPD $7,560,000
2019-09-10Mortgage $10,595,240 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DE to THE CITY OF NEW YORK HPD $10,595,240
2019-09-10Agreement $2,500,000 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS A to THE CITY OF NEW YORK HPD $2,500,000
2019-09-10Agreement $7,560,000 — from ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS HOUSING DEVE to THE CITY OF NEW YORK HPD $7,560,000
2019-09-10Agreement $2,500,000 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS A to THE CITY OF NEW YORK HPD $2,500,000
2019-09-10Mortgage $1,942,828 — from ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS HOUSING DEVELOPMENT FUND to THE CITY OF NEW YORK HPD $1,942,828
2019-09-10Agreement $21,999,999 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS A to THE CITY OF NEW YORK HPD $21,999,999
2019-09-10Agreement $2,500,000 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS A to THE CITY OF NEW YORK HPD $2,500,000
2019-09-10Agreement $7,560,000 — from ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DEVELOPMENT LLC; ACACIA GARDENS HOUSING DEVE to THE CITY OF NEW YORK HPD $7,560,000
2019-09-10Agreement $11,635,000 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DE to THE CITY OF NEW YORK HPD $11,635,000
2019-09-10Mortgage $10,595,240 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DE to THE CITY OF NEW YORK HPD $10,595,240
2019-09-10Mortgage $1,970,255 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS DEVELOPMENT LLC to THE CITY OF NEW YORK HPD $1,970,255
2019-09-10Mortgage $10,595,240 — from ACACIA GARDENS HOUSING DEVELOPMENT FUND ; ACACIA GARDENS AFFORDABLE LLC; ACACIA GARDENS DE to THE CITY OF NEW YORK HPD $10,595,240

Ten-year activity

1,0005000
2017
2018
2019
2020
2021
2022
2023
659
2024
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
201718810128
201819710330
2019422642882
2020649406110
2021225801274
2022122140014168
202313182018204
202452634315659
202502507010519
202600303310316
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The full timeline

Construction 103Enforcement 39Housing & tenants 1,946Ownership & money 49Health & systems 104

Every one of the 2,241 recorded events, 2010–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10035 · Landlord rankings · How grades work · The map · The Mice Map