Building report

539 West 28 Street · Manhattan · BBL 1007000009 · generated 2026-10-20 · FREE Print / save PDF

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Where the penalty points come from

Open with the city right now

status snapshot refreshed weekly from HPD records

Patterns

4 heat or hot-water complaints in the last three years (winter 2024–25: 2 · winter 2025–26: 2). Repeated winter clusters suggest a chronic heating problem.

1 bedbug-infested unit(s) reported in filings over the last three years.

$800 in enforcement penalties imposed (ECB/OATH) in the last three years.

What 311 hears from this address

214 service requests in the last three years. Most common: Noise (72) · Illegal Parking (56) · Encampment (7) · Dumpster Complaint (6) · Animal (5) · GENERAL (5).

Filed construction activity

$2,653,357 in permitted construction work filed since 2016 (59 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

as filed by the owner in the building's HPD registration

What the city thinks it's worth

The city's market estimate has fallen 1% between tax years 2025 and 2027.

Tax exemptions on the roll: 421A 20 YR NO CAP

Building systems

Flood exposure

In the FEMA 1%-annual-chance floodplain (2015 preliminary flood maps) — lenders typically require flood insurance here.

Hurricane evacuation zone 2 of 6 — zone 1 evacuates first.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

1 street-flooding or sewer-backup complaints at this address since 2019 (0 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

539 West 28 Street Copy address

214 311 service requests from this address in the last three years — 2 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by AVALONBAY COMMUNITIES, INC. — 14 buildings, 4,910 units. Grades across the portfolio: A12 · B2. See the whole portfolio

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $60,000,000 on 2021-11-16 (lender: John Hancock Life Insurance Company (U.S.A.)). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

Ten-year activity

Show as table

Year	Construction	Enforcement	Housing & tenants	Ownership & money	Health & systems	Total
2017	5	5	46	0	2	58
2018	7	15	59	1	11	93
2019	51	16	87	5	14	173
2020	6	5	71	0	10	92
2021	9	4	51	3	10	77
2022	39	2	93	0	11	145
2023	48	3	90	0	11	152
2024	28	5	50	0	12	95
2025	13	7	106	0	11	137
2026	26	18	74	0	13	131

The last 12 months — 163 records

showing the 80 most recent

The full timeline

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