1,578 recorded events, 1974–2026, from 19 city data systems. The city's paper trail here is mostly 810 311 service requests, 245 DOB job filings, 113 DOB permits.
Full record, year by year Support this site
The city's published records show little recorded distress here in the last three years. Less recorded distress than 63% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 1.8. In ZIP 10001, 68% of residential buildings hold an A and 6% grade D or F. How grades work
Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 1 total — 1 class C (immediately hazardous), 0 class B, 0 class A. Oldest open since 2026-08-21. |
status snapshot refreshed weekly from HPD records
4 heat or hot-water complaints in the last three years (winter 2024–25: 2 · winter 2025–26: 2). Repeated winter clusters suggest a chronic heating problem.
1 bedbug-infested unit(s) reported in filings over the last three years.
$800 in enforcement penalties imposed (ECB/OATH) in the last three years.
214 service requests in the last three years. Most common: Noise (72) · Illegal Parking (56) · Encampment (7) · Dumpster Complaint (6) · Animal (5) · GENERAL (5).
$2,653,357 in permitted construction work filed since 2016 (59 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2013) |
| Yes | Six or more residential units (710) |
| Yes | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | EAST SIDE 11TH & 28TH LLC |
| Head officer | MICHAEL ALLEN |
| Managing agent | AVALONBAY COMMUNITIES, INC. |
| Last registered | 2026-07-27 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $195,079,000 | $87,785,550 |
| 2026 | $195,835,000 | $88,125,750 |
| 2027 | $193,715,000 | $87,171,750 |
The city's market estimate has fallen 1% between tax years 2025 and 2027.
Tax exemptions on the roll: 421A 20 YR NO CAP
| Energy grade (LL33) | B — ENERGY STAR score 72/100 (2022 disclosure cycle) |
| Heating fuel | NATURALGAS |
| Facade (Local Law 11) | SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 9) |
In the FEMA 1%-annual-chance floodplain (2015 preliminary flood maps) — lenders typically require flood insurance here.
Hurricane evacuation zone 2 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
1 street-flooding or sewer-backup complaints at this address since 2019 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 34 St-Hudson Yards — 7 · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: full 23 St — C E · 0.5 mi straight-line (about a 12-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: 11 Av / W 29 St — M12 · 350 ft |
| Citi Bike | W 30 St & 10 Ave · 450 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 033 Chelsea Prep Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
539 West 28 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
214 311 service requests from this address in the last three years — 2 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by AVALONBAY COMMUNITIES, INC. — 14 buildings, 4,910 units. Grades across the portfolio: A12 · B2. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 100 Willoughby Street | BK | 826 | A |
| 539 West 28 Street | MN | 710 | A |
| 343 Gold Street | BK | 631 | A |
| 4-75 48 Avenue | QN | 578 | A |
| 250 West 50 Street | MN | 550 | A |
| 2-01 50 Avenue | QN | 372 | A |
| 500 West 53 Street | MN | 344 | B |
| 1 Morningside Drive | MN | 295 | A |
| 510 West 52 Street | MN | 288 | A |
| 285 Bowery | MN | 206 | A |
| 21 2 Avenue | MN | 90 | A |
| 4-95 48 Avenue | QN | 8 | A |
| 4-83 48 Avenue | QN | 8 | A |
| 4-89 48 Avenue | QN | 4 | B |
Most recent mortgage recorded against this lot: $60,000,000 on 2021-11-16 (lender: John Hancock Life Insurance Company (U.S.A.)). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2021-11-16 | Mortgage $60,000,000 — from EAST SIDE 11TH & 28TH LLC to JOHN HANCOCK LIFE INSURANCE COMPANY (U.S | $60,000,000 | |
| 2021-11-16 | AL&R $60,000,000 — from EAST SIDE 11TH & 28TH LLC to JOHN HANCOCK LIFE INSURANCE COMPANY (U.S | $60,000,000 | |
| 2019-01-04 | ASSTO $297,750,000 — from AVALON WEST CHELSEA, LLC to AVB WEST CHELSEA, LLC | $297,750,000 | |
| 2019-01-04 | Mortgage $150,000,000 — from AVB WEST CHELSEA, LLC to WELLS FARGO BANK, NATIONAL ASSOCIATION | $150,000,000 | |
| 2018-12-27 | RPTT&RET $607,120,000 — from AVB NY INVESTOR, LLC to SAN JACINTO NY PORTFOLIO, LLC | $607,120,000 | |
| 2009-01-30 | DEVR $2,250,019 — from WEST CHELSEA BUILDING LLC to VALERAY REAL ESTATE COMPANY, INC. | $2,250,019 | |
| 2008-09-10 | DEVR $2,462,000 — from 23 HIGH LINE LLC; 505 WEST 24TH OWNERS LLC to VALERAY REAL ESTATE COMPANY, INC. | $2,462,000 | |
| 2008-07-23 | DEVR $4,500,038 — from WEST CHELSEA BUILDING, LLC to VALERAY REAL ESTATE COMPANY | $4,500,038 | |
| 2008-02-19 | DEVR $5,770,000 — from LIRON REALTY, INC. to VALERAY REAL ESTATE COMPANY, INC. | $5,770,000 | |
| 2008-01-08 | DEVR $9,259,316 — from 508 WEST 25TH STREET LLC; 511 WEST 24THSTREET LLC; HIGH LINE PARTNERS LLC; 510/12 WEST 25T to VALERAY REAL ESTATE COMPANY, INC. | $9,259,316 | |
| 2007-12-14 | MLEA $173,346,017 — from VALERAY REAL ESTATE COMPANY, INC. to AVALON WEST CHELSEA, LLC | $173,346,017 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 5 | 5 | 46 | 0 | 2 | 58 |
| 2018 | 7 | 15 | 59 | 1 | 11 | 93 |
| 2019 | 51 | 16 | 87 | 5 | 14 | 173 |
| 2020 | 6 | 5 | 71 | 0 | 10 | 92 |
| 2021 | 9 | 4 | 51 | 3 | 10 | 77 |
| 2022 | 39 | 2 | 93 | 0 | 11 | 145 |
| 2023 | 48 | 3 | 90 | 0 | 11 | 152 |
| 2024 | 28 | 5 | 50 | 0 | 12 | 95 |
| 2025 | 13 | 7 | 106 | 0 | 11 | 137 |
| 2026 | 26 | 18 | 74 | 0 | 13 | 131 |
Every one of the 1,578 recorded events, 1974–2026, is laid out year by year in the full report (print-ready).
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