1,101 recorded events, 1900–2026, from 21 city data systems. The city's paper trail here is mostly 482 311 service requests, 110 DOB permits, 97 DOB job filings.
Full record, year by year Support this site
The city's published records show little recorded distress here in the last three years. Less recorded distress than 91% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 0.3. In ZIP 10018, 62% of residential buildings hold an A and 8% grade D or F. How grades work
Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more
No current HPD flags in the latest weekly snapshot: no open violations, no pending litigation, no active vacate orders, and not in the Alternative Enforcement Program.
6 heat or hot-water complaints in the last three years (winter 2023–24: 2 · winter 2025–26: 2). Repeated winter clusters suggest a chronic heating problem.
3 bedbug-infested unit(s) reported in filings over the last three years.
156 service requests in the last three years. Most common: Noise (48) · Outdoor Dining (45) · Street Condition (8) · Sidewalk Condition (5) · Smoking or Vaping (5) · Missed Collection (4).
$572,053 in permitted construction work filed since 2016 (11 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2007) |
| Yes | Six or more residential units (569) |
| Yes | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | WEST 38TH STREET LLC |
| Head officer | CAROLE L PITTELMAN |
| Managing agent | GLENWOOD MANAGEMENT CORP. |
| Last registered | 2025-07-30 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $147,916,000 | $66,562,200 |
| 2026 | $149,004,000 | $67,051,800 |
| 2027 | $144,985,000 | $65,243,250 |
The city's market estimate has fallen 2% between tax years 2025 and 2027.
Tax exemptions on the roll: 421A 20 YR NO CAP
| Energy grade (LL33) | D — ENERGY STAR score 14/100, posted at the entrance by law (2022 disclosure cycle) |
| Heating fuel | NO2FUEL |
| Facade (Local Law 11) | SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 9) |
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Kpot Korean BBQ & Hot Pot | Not yet graded | — | |
| Kpot Korean BBQ & Hot Pot | Korean | A | — |
Report to 311: Food poisoning · Food safety complaint
2 restaurants · 0 with mice evidence · See them on the Mice Map
1 food-poisoning report to 311 at this address in the last three years (1 with three or more people sick), shared by 2 restaurants · complaints filed by the public; DOHMH investigates, outcomes aren't published.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 34 St-Penn Station — A C E · 700 ft straight-line (about a 3-minute walk) · station accessibility: full Times Sq-42 St — 1 2 3 7 A C E N Q R S W · 700 ft straight-line (about a 3-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: 8 Av / W 37 St — M20 M34A-SBS · 500 ft · Select Bus Service |
| Citi Bike | 8 Ave & W 38 St · 400 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 051 Elias Howe Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
320 West 38 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
156 311 service requests from this address in the last three years — 3 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by GLENWOOD MANAGEMENT CORP. — 29 buildings, 7,971 units. Grades across the portfolio: A29. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 320 West 38 Street | MN | 569 | A |
| 1424 2 Avenue | MN | 467 | A |
| 240 East 39 Street | MN | 464 | A |
| 1365 York Avenue | MN | 418 | A |
| 630 West 246 Street | BX | 403 | A |
| 10 Barclay Street | MN | 396 | A |
| 1673 York Avenue | MN | 383 | A |
| 300 East 56 Street | MN | 369 | A |
| 160 West 62 Street | MN | 339 | A |
| 1751 York Avenue | MN | 328 | A |
| 45 West 60 Street | MN | 322 | A |
| 1385 York Avenue | MN | 290 | A |
| 10 Liberty Street | MN | 287 | A |
| 1775 York Avenue | MN | 272 | A |
| 175 West 60 Street | MN | 258 | A |
| 320 East 46 Street | MN | 248 | A |
| 350 East 79 Street | MN | 236 | A |
| 1596 York Avenue | MN | 233 | A |
| 333 East 102 Street | MN | 230 | A |
| 1930 Broadway | MN | 229 | A |
| 333 East 56 Street | MN | 224 | A |
| 1434 York Avenue | MN | 210 | A |
| 519 East 76 Street | MN | 210 | A |
| 334 West 39 Street | MN | 205 | A |
| 450 North End Avenue | MN | 151 | A |
| 1737 York Avenue | MN | 62 | A |
| 139-21 86 Avenue | QN | 61 | A |
| 1195 Lexington Avenue | MN | 58 | A |
| 425 East 72 Street | MN | 49 | A |
Most recent mortgage recorded against this lot: $209,570,000 on 2024-11-20 (lender: Federal Home Loan Mortgage Corporation). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2024-11-20 | Mortgage $209,570,000 — from WEST 38TH STREET LLC to NEW YORK STATE HOUSING FINANCE AGENCY | $209,570,000 | |
| 2024-11-20 | Mortgage $209,570,000 — from WEST 38TH STREET LLC to FEDERAL HOME LOAN MORTGAGE CORPORATION | $209,570,000 | |
| 2014-09-15 | Mortgage $260,000,000 — from WEST 38TH STREET LLC to NEW YORK STATE HOUSING FINANCE AGENCY | $260,000,000 | |
| 2009-11-23 | Agreement $300,000 — from WEST 38TH STREET LLC to NEW YORK STATE HOUSING FINANCE AGENCY | $300,000 | |
| 2009-05-11 | Agreement $300,000,000 — from WEST 38TH STREET LLC to NEW YORK STATE HOUSING FINANCE AGENCY | $300,000,000 | |
| 2008-09-23 | Mortgage $300,000,000 — from WEST 38TH STREET LLC to NEW YORK STATE HOUSING FINANCE AGENCY | $300,000,000 | |
| 2008-09-23 | Agreement $300,000,000 — from NEW YORK STATE HOUSING FINANCE AGENCY; WACHOVIA BANK, NATIONAL ASSOCIATION; THE BANK OF NE to THE CITY OF NEW YORK | $300,000,000 | |
| 2008-09-23 | Agreement $300,000,000 — from NEW YORK STATE HOUSING FINANCE AGENCY to WACHOVIA BANK, NATIONAL ASSOCIATION | $300,000,000 | |
| 2007-04-04 | Deed $59,525,000 — from 310 WEST 38TH, LLC to WEST 38TH STREET LLC | $59,525,000 | |
| 1990-05-30 | Mortgage $4,200,000 — from 310 WEST GARAGE ASSOC; SCHARF, LEON; WEINREB, LEON; SCHARF, IRENE; WEINTEB, SAVINA to EAST NEW YORK SAVINGS BK | $4,200,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 7 | 33 | 0 | 12 | 52 |
| 2018 | 2 | 5 | 24 | 1 | 6 | 38 |
| 2019 | 1 | 5 | 26 | 0 | 6 | 38 |
| 2020 | 3 | 0 | 23 | 0 | 3 | 29 |
| 2021 | 0 | 5 | 29 | 0 | 2 | 36 |
| 2022 | 9 | 8 | 35 | 0 | 6 | 58 |
| 2023 | 5 | 9 | 35 | 0 | 3 | 52 |
| 2024 | 7 | 2 | 32 | 6 | 9 | 56 |
| 2025 | 1 | 3 | 44 | 0 | 5 | 53 |
| 2026 | 1 | 1 | 78 | 0 | 6 | 86 |
Every one of the 1,101 recorded events, 1900–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10018 · Landlord rankings · How grades work · The map · The Mice Map