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5 East 118 Street

1,557Records
17City systems
2Open violations
2.6Penalty rate
Manhattan · ZIP 10035 · Neighborhood: East Harlem (North)
Open in the map

1,557 recorded events, 1967–2026, from 17 city data systems. The city's paper trail here is mostly 682 311 service requests, 355 HPD complaints, 227 DOB violations.

BoroughManhattan 10035
Built1988
Floors6
Res. units175
ClassD9
Owner (PLUTO)NYC DEPARTMENT OF HOMELESS SERVICES
BBL1017450005
BIN1076434

Full record, year by year   Support this site

GRADE A

The city's published records show little recorded distress here in the last three years. Less recorded distress than 56% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 2.6. In ZIP 10035, 36% of residential buildings hold an A and 17% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

Open HPD violations2 total — 1 class C (immediately hazardous), 1 class B, 0 class A. Oldest open since 2014-10-23.

status snapshot refreshed weekly from HPD records

Patterns

37 heat or hot-water complaints in the last three years (winter 2024–25: 8 · winter 2025–26: 17). Repeated winter clusters suggest a chronic heating problem.

8
’24–25
17
’25–26

2 bedbug-infested unit(s) reported in filings over the last three years.

$3,750 in enforcement penalties imposed (ECB/OATH) in the last three years.

What 311 hears from this address

134 service requests in the last three years. Most common: HEAT/HOT WATER (37) · Noise (27) · UNSANITARY CONDITION (18) · PLUMBING (9) · Elevator (8) · Dirty Condition (6).

Filed construction activity

$5,571,800 in permitted construction work filed since 2016 (2 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

NoBuilt before 1974 (1988)
YesSix or more residential units (175)
No421-a / J-51 tax benefit on the current tax roll

1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)DEPARTMENT OF HOMELESS SERVICES
Head officerJOSLYN CARTER
Managing agentVOLUNTEERS OF AMERICA-GNY
Last registered2023-10-27

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$9,078,000 $4,085,100
2026$9,266,000 $4,169,700
2027$11,111,000 $4,999,950

The city's market estimate has risen 22% between tax years 2025 and 2027.

Tax exemptions on the roll: HRA, ACS, AGING

Building systems

Energy grade (LL33)D — ENERGY STAR score 3/100, posted at the entrance by law (2022 disclosure cycle)
Heating fuelNO2FUEL

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Hurricane evacuation zone 6 of 6 — zone 1 evacuates first.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

1 street-flooding or sewer-backup complaints at this address since 2016 (0 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway116 St — 6 · 0.3 mi straight-line (about a 7-minute walk) · station accessibility: none
116 St — 2 3 · 0.3 mi straight-line (about a 7-minute walk) · station accessibility: none
BusNearest boarding stop: Madison Av / E 118 St — M1 · 250 ft
Citi BikeE 118 St & Madison Ave · 150 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: P.S. 030 Hernandez/Hughes. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

5 East 118 Street

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Anything elseAnything else

134 311 service requests from this address in the last three years — 37 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by VOLUNTEERS OF AMERICA-GNY — 15 buildings, 1,096 units. Grades across the portfolio: A5 · B6. See the whole portfolio

BuildingBoroughUnitsGrade
1055 Webster Avenue BX200 A
5 East 118 Street MN175 A
3926 Broadway MN146 B
112 East Clarke Place BX122 B
1746 Andrews Avenue South BX118 A
305 West 97 Street MN108 B
2388 Creston Avenue BX66 B
592 Wales Avenue BX59 A
226 West 20 Street MN52 B
855 East 175 Street BX36 A
2643 Broadway MN14 B
2112 2 Avenue MN0 —
160 West 74 Street MN0 —
1381 East New York Avenue BK0 —
1361 Cromwell Avenue BX0 —

Ten-year activity

100500
2017
2018
2019
2020
85
2021
2022
2023
2024
2025
2026
ConstructionEnforcementHousing & tenantsHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsHealth & systemsTotal
20175631345
20181414524
2019313391065
20200965478
20210876185
20220668276
202301238757
20240135642
20250556566
20260443249
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The full timeline

Construction 33Enforcement 319Housing & tenants 1,131Ownership & money 4Health & systems 70

Every one of the 1,557 recorded events, 1967–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10035 · Landlord rankings · How grades work · The map · The Mice Map