1,715 recorded events, 1972–2026, from 20 city data systems. The city's paper trail here is mostly 659 311 service requests, 517 HPD complaints, 255 HPD housing violations.
Full record, year by year Support this site
A modest record — below the level that usually signals systemic problems. More recorded distress than 78% of 25-99-unit residential buildings citywide. The citywide median for 25-99-unit residential buildings is 23.6 penalty points per 10 units; this building carries 97.3. In ZIP 10468, 36% of residential buildings hold an A and 17% grade D or F. How grades work
Among 17,252 25-99-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 89 total — 12 class C (immediately hazardous), 61 class B, 16 class A. Oldest open since 2020-01-29. |
status snapshot refreshed weekly from HPD records
44 heat or hot-water complaints in the last three years (winter 2023–24: 8 · winter 2025–26: 31 · winter 2026–27: 2). Repeated winter clusters suggest a chronic heating problem.
1 bedbug-infested unit(s) reported in filings over the last three years.
$625 in enforcement penalties imposed (ECB/OATH) in the last three years.
303 service requests in the last three years. Most common: UNSANITARY CONDITION (73) · GENERAL (38) · Noise (32) · PLUMBING (30) · PAINT/PLASTER (24) · HEAT/HOT WATER (20).
$125,000 in permitted construction work filed since 2016 (4 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2013) |
| Yes | Six or more residential units (66) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | CRESTON AVE RESIDENCE LP |
| Head officer | Michael Solana |
| Managing agent | VOLUNTEERS OF AMERICA - GNY |
| Last registered | 2025-08-28 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $2,810,000 | $1,264,500 |
| 2026 | $2,673,000 | $1,202,850 |
| 2027 | $3,384,000 | $1,522,800 |
The city's market estimate has risen 20% between tax years 2025 and 2027.
Tax exemptions on the roll: 420C
| Energy grade (LL33) | C — ENERGY STAR score 59/100 (2022 disclosure cycle) |
| Heating fuel | NATURALGAS |
| Facade (Local Law 11) | SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 9) |
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Fordham Rd — B D · 600 ft straight-line (about a 3-minute walk) · station accessibility: none Fordham Rd — 4 · 1,000 ft straight-line (about a 5-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: Grand Concourse / E 187 St — Bx1 Bx2 · 200 ft |
| Citi Bike | Grand Concourse & E 184 St · 300 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 033 Timothy Dwight Middle: 447,363. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
2388 Creston Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
303 311 service requests from this address in the last three years — 20 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by VOLUNTEERS OF AMERICA-GNY — 15 buildings, 1,096 units. Grades across the portfolio: A5 · B6. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 1055 Webster Avenue | BX | 200 | A |
| 5 East 118 Street | MN | 175 | A |
| 3926 Broadway | MN | 146 | B |
| 112 East Clarke Place | BX | 122 | B |
| 1746 Andrews Avenue South | BX | 118 | A |
| 305 West 97 Street | MN | 108 | B |
| 2388 Creston Avenue | BX | 66 | B |
| 592 Wales Avenue | BX | 59 | A |
| 226 West 20 Street | MN | 52 | B |
| 855 East 175 Street | BX | 36 | A |
| 2643 Broadway | MN | 14 | B |
| 2112 2 Avenue | MN | 0 | — |
| 160 West 74 Street | MN | 0 | — |
| 1381 East New York Avenue | BK | 0 | — |
| 1361 Cromwell Avenue | BX | 0 | — |
Most recent mortgage recorded against this lot: $680,000 on 2013-01-04 (lender: Volunteers Of America-Greater New York, INC.). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2013-01-04 | Mortgage $680,000 — from CRESTON AVENUE RESIDENCE L.P.; CRESTON AVENUE HOUSING DEVELOPMENT FUND to VOLUNTEERS OF AMERICA-GREATER NEW YORK, | $680,000 | |
| 2013-01-04 | Mortgage $170,113 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND ; CRESTON AVENUE RESIDENCE L.P. to VOLUNTEERS OF AMERICA-GREATER NEW YORK, | $170,113 | |
| 2013-01-04 | Mortgage $4,614,750 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND ; CRESTON AVENUE RESIDENCE L.P. to NEW YORK STATE HOMELESS HOUSING AND ASSI | $4,614,750 | |
| 2013-01-04 | Mortgage $2,625,000 — from CRESTON AVENUE RESIDENCE L.P.; CRESTON AVENUE HOUSING DEVELOPMENT FUND to HOUSING TRUST FUND CORPORATION | $2,625,000 | |
| 2013-01-04 | Mortgage $15,000 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND ; CRESTON AVENUE RESIDENCE L.P. to NEW YORK STATE HOMELESS HOUSING AND ASSI | $15,000 | |
| 2013-01-04 | Mortgage $11,400,000 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND ; CRESTON AVENUE RESIDENCE L.P. to NEW YORK STATE HOUSING FINANCE AGENCY | $11,400,000 | |
| 2012-08-23 | Deed $1,767,040 — from PIONEER PARKING LLC; LARDON EAST 72ND, LLC to CRESTON AVE HOUSING DEVELOPMENT FUND COR | $1,767,040 | |
| 2012-08-23 | Mortgage $418,704 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND to NEW YORK CITY ACQUISITION FUND LLC | $418,704 | |
| 2012-08-23 | Mortgage $1,592,262 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND to NEW YORK CITY ACQUISITION FUND LLC | $1,592,262 | |
| 2012-08-23 | Mortgage $199,034 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND to NEW YORK CITY ACQUISITION FUND LLC | $199,034 | |
| 2012-08-23 | Mortgage $278,349 — from CRESTON AVENUE HOUSING DEVELOPMENT FUND to CORPORATION FOR SUPPORTIVE HOUSING | $278,349 | |
| 2005-06-24 | Deed $290,000 — from MANHATTAN GREENPOINT LTD to LARDON EAST 72ND, LLC | $290,000 | |
| 2003-08-13 | DEEDO $70,100 — from HERMAN, HAROLD ESQ to MANHATTAN GREENPOINT ,LTD | $70,100 | |
| 1990-05-09 | Mortgage $114,000 — from JOSEPH, MICHAEL to CITY OF NEW YORK | $114,000 |
| Year | Construction | Enforcement | Housing & tenants | Health & systems | Total |
|---|---|---|---|---|---|
| 2017 | 0 | 1 | 25 | 3 | 29 |
| 2018 | 0 | 2 | 38 | 5 | 45 |
| 2019 | 0 | 5 | 32 | 4 | 41 |
| 2020 | 0 | 0 | 111 | 4 | 115 |
| 2021 | 0 | 7 | 205 | 4 | 216 |
| 2022 | 4 | 9 | 172 | 6 | 191 |
| 2023 | 1 | 1 | 112 | 4 | 118 |
| 2024 | 0 | 2 | 126 | 4 | 132 |
| 2025 | 0 | 2 | 228 | 4 | 234 |
| 2026 | 4 | 2 | 302 | 2 | 310 |
Every one of the 1,715 recorded events, 1972–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10468 · Landlord rankings · How grades work · The map · The Mice Map