2,181 recorded events, 1900–2026, from 23 city data systems. The city's paper trail here is mostly 856 311 service requests, 433 HPD complaints, 327 HPD housing violations.
Full record, year by year Support this site
A modest record — below the level that usually signals systemic problems. More recorded distress than 82% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 30.2. In ZIP 10032, 36% of residential buildings hold an A and 14% grade D or F. How grades work
Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 14 total — 4 class C (immediately hazardous), 4 class B, 6 class A. Oldest open since 2026-06-15. |
status snapshot refreshed weekly from HPD records
19 heat or hot-water complaints in the last three years (winter 2023–24: 8 · winter 2025–26: 8). Repeated winter clusters suggest a chronic heating problem.
3 bedbug-infested unit(s) reported in filings over the last three years.
$625 in enforcement penalties imposed (ECB/OATH) in the last three years.
118 service requests in the last three years. Most common: Noise (15) · Illegal Parking (12) · DOOR/WINDOW (12) · UNSANITARY CONDITION (12) · HEAT/HOT WATER (9) · PLUMBING (7).
$35,669,799 in permitted construction work filed since 2016 (29 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1910) |
| Yes | Six or more residential units (146) |
| No | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | 560 WEST 165TH STREET ASSOCIATES, LP |
| Head officer | Michael Solana |
| Managing agent | VOLUNTEERS OF AMERICA-GNY |
| Last registered | 2025-12-26 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $8,657,000 | $3,895,650 |
| 2026 | $10,998,000 | $4,949,100 |
| 2027 | $12,199,000 | $5,489,550 |
The city's market estimate has risen 41% between tax years 2025 and 2027.
Tax exemptions on the roll: 420C
| Energy grade (LL33) | D — ENERGY STAR score 5/100, posted at the entrance by law (2022 disclosure cycle) |
| Heating fuel | NATURALGAS |
| Facade (Local Law 11) | SAFE (cycle 9) |
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Fort Washington Public House, Broadway Slice | American | A | — |
Report to 311: Food poisoning · Food safety complaint
1 restaurant · 0 with mice evidence · See them on the Mice Map
2 Food Establishment complaints to 311 at this address in the last three years (most often: Rodents/Insects/Garbage) · complaints filed by the public; DOHMH investigates, outcomes aren't published.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 168 St — 1 A C · 800 ft straight-line (about a 4-minute walk) · station accessibility: partial |
| Bus | Nearest boarding stop: Broadway / W 165 St — M5 · 200 ft |
| Citi Bike | Broadway & W 165 St · 200 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 128 Audubon Middle: Community Math & Science Prep. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
3926 Broadway
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
118 311 service requests from this address in the last three years — 9 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by VOLUNTEERS OF AMERICA-GNY — 15 buildings, 1,096 units. Grades across the portfolio: A5 · B6. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 1055 Webster Avenue | BX | 200 | A |
| 5 East 118 Street | MN | 175 | A |
| 3926 Broadway | MN | 146 | B |
| 112 East Clarke Place | BX | 122 | B |
| 1746 Andrews Avenue South | BX | 118 | A |
| 305 West 97 Street | MN | 108 | B |
| 2388 Creston Avenue | BX | 66 | B |
| 592 Wales Avenue | BX | 59 | A |
| 226 West 20 Street | MN | 52 | B |
| 855 East 175 Street | BX | 36 | A |
| 2643 Broadway | MN | 14 | B |
| 2112 2 Avenue | MN | 0 | — |
| 160 West 74 Street | MN | 0 | — |
| 1381 East New York Avenue | BK | 0 | — |
| 1361 Cromwell Avenue | BX | 0 | — |
Most recent mortgage recorded against this lot: $960,900 on 2026-09-24 (lender: New York Community Bank). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2026-09-24 | Mortgage $960,900 — from VOLUNTEERS OF AMERICA - GREATER NEW YORK to NEW YORK COMMUNITY BANK | $960,900 | |
| 2023-01-10 | Agreement $10,883,700 — from 560 W. 165TH STREET HOUSING DEVELOPMENT ; 560 WEST 165TH STREET ASSOCIATES, L.P. to THE CITY OF NEW YORK DEPT OF HPD | $10,883,700 | |
| 2023-01-10 | Mortgage $6,900,000 — from 560 WEST 165TH STREET ASSOCIATES, L.P.; 560 W. 165TH STREET HOUSING DEVELOPMENT to NEW YORK STATE HOMELESS HOUSING AND ASSI | $6,900,000 | |
| 2023-01-10 | Mortgage $10,293,762 — from 560 W. 165TH STREET HOUSING DEVELOPMENT ; 560 WEST 165TH STREET ASSOCIATES, L.P. to KEYBANK NATIONAL ASSOCIATION | $10,293,762 | |
| 2023-01-10 | Mortgage $5,492,793 — from 560 W. 165TH STREET ASSOCIATES, L.P.; 560 W. 165TH STREET HOUSING DEVELOPMENT to KEYBANK NATIONAL ASSOCIATION | $5,492,793 | |
| 2023-01-10 | Mortgage $8,060,407 — from 560 W. 165TH STREET ASSOCIATES, L.P.; 560 W. 165TH STREET HOUSING DEVELOPMENT to KEYBANK NATIONAL ASSOCIATION | $8,060,407 | |
| 2021-07-19 | RPTT&RET $10,883,701 — from NATIONAL EQUITY FUND 1999 II to 560 W. 165TH STREET HOUSING DEVELOPMENT | $10,883,701 | |
| 2013-07-09 | RPTT $1,810,281 — from METROPCS COMMUNICATIONS, INC.; METROPCS COMMUNICATIONS, INC to T-MOBILE HOLDING GMBH; T-MOBILE HOLDING GMBH | $1,810,281 | |
| 2013-07-09 | RPTT $1,810,281 — from METROPCS COMMUNICATIONS, INC.; METROPCS COMMUNICATIONS, INC to T-MOBILE HOLDING GMBH; T-MOBILE HOLDING GMBH | $1,810,281 | |
| 2002-04-18 | Mortgage $9,217,199 — from 560 WEST 165TH STREET ASSOCIATES, L.P. to NYC HPD | $9,217,199 | |
| 2002-04-18 | Mortgage $6,900,000 — from 560 WEST 165TH STREET HDFC, INC. to NEW YORK STATE HOMELESS HOUSING & ASSIST | $6,900,000 | |
| 2002-04-18 | Mortgage $10,917,199 — from 560 WEST 165TH STREET ASSOCIATES, L.P. to NYC HPD | $10,917,199 | |
| 1999-07-22 | Mortgage $7,906,925 — from 560 W. 165TH STREETHOUSING DVPMNT FUND C to NYC HPD | $7,906,925 | |
| 1998-08-07 | Mortgage $582,000 — from W. 165TH STREET HOUSING DEVELOPMENT FUND to LOW-INCOME HOUSING FUND | $582,000 | |
| 1998-07-30 | Mortgage $480,274 — from 560 W 165TH STREET HOUSING DEVELOPMENT F to CITY OF NEW YORK | $480,274 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 6 | 17 | 56 | 0 | 11 | 90 |
| 2018 | 9 | 7 | 175 | 0 | 9 | 200 |
| 2019 | 12 | 7 | 90 | 0 | 10 | 119 |
| 2020 | 5 | 5 | 34 | 0 | 8 | 52 |
| 2021 | 12 | 5 | 91 | 1 | 10 | 119 |
| 2022 | 13 | 8 | 32 | 1 | 8 | 62 |
| 2023 | 6 | 12 | 86 | 11 | 6 | 121 |
| 2024 | 9 | 3 | 105 | 1 | 7 | 125 |
| 2025 | 11 | 8 | 40 | 0 | 4 | 63 |
| 2026 | 5 | 2 | 108 | 1 | 4 | 120 |
Every one of the 2,181 recorded events, 1900–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10032 · Landlord rankings · How grades work · The map · The Mice Map