25 recorded events, 2004–2025, from 6 city data systems. The city's paper trail here is mostly 9 311 service requests, 6 bedbug filings, 4 HPD complaints.
Full record, year by year Support this site
The city's published records show little recorded distress here in the last three years. Less recorded distress than 100% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 0. In ZIP 10304, 89% of residential buildings hold an A and 3% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
No current HPD flags in the latest weekly snapshot: no open violations, no pending litigation, no active vacate orders, and not in the Alternative Enforcement Program.
No heat or hot-water complaints in the last three years.
No bedbug-infested units reported in the last three years of filings.
No 311 service requests from this address in the last three years.
No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1955) |
| No | Six or more residential units (2) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | JANE SANTO APARTMENTS |
| Head officer | ROBERT FITZSIMMONS |
| Managing agent | GATEWAY ARMS REALTY CORP |
| Last registered | 2026-07-27 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $880,000 | $52,800 |
| 2026 | $1,077,000 | $64,620 |
| 2027 | $1,070,000 | $64,200 |
The city's market estimate has risen 22% between tax years 2025 and 2027.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
1 street-flooding or sewer-backup complaints at this address since 2013 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Staten Island Railway | Dongan Hills — SIR · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: Richmond Rd / Seaview Av — S74 S76 SIM15 · 350 ft |
| School zones (2024–25 map) | Elementary: P.S. 11 Thomas Dongan School Middle: I.S. R002 George L. Egbert. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
96 Plattsburg Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by GATEWAY ARMS REALTY CORP — 60 buildings, 752 units. Grades across the portfolio: A40 · B8 · C6 · D3 · F1. See the whole portfolio
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2018-06-21 | RPTT $332,667 — from SANTO, ROBERT to VOLSARIO, EDWARD JR; VOLSARIO, LAURA | $332,667 | |
| 2018-05-31 | Sold for $332,667 | $332,667 | $166,334 |
| 2018-04-19 | RPTT $332,667 — from SANTO, PAUL to VOLSARIO, LAURA; VOLSARIO, EDWARD JR | $332,667 |
| Year | Housing & tenants | Ownership & money | Total |
|---|---|---|---|
| 2017 | 0 | 0 | 0 |
| 2018 | 0 | 4 | 4 |
| 2019 | 0 | 0 | 0 |
| 2020 | 1 | 0 | 1 |
| 2021 | 4 | 0 | 4 |
| 2022 | 2 | 0 | 2 |
| 2023 | 1 | 0 | 1 |
| 2024 | 0 | 0 | 0 |
| 2025 | 2 | 0 | 2 |
| 2026 | 0 | 0 | 0 |
Every one of the 25 recorded events, 2004–2025, is laid out year by year in the full report (print-ready).
Explore: ZIP 10304 · Landlord rankings · How grades work · The map · The Mice Map