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500 West 23 Street

737Records
21City systems
2Open violations
1.4Penalty rate
Manhattan · ZIP 10011 · Neighborhood: Chelsea-Hudson Yards
Open in the map

737 recorded events, 1975–2026, from 21 city data systems. The city's paper trail here is mostly 277 311 service requests, 121 DOB permits, 61 DOB complaints.

BoroughManhattan 10011
Built2011
Floors13
Res. units111
ClassD8
Owner (PLUTO)500 WEST 23RD STREET GROUND OWNER LLC
BBL1006940039
BIN1087591

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GRADE A

The city's published records show little recorded distress here in the last three years. Less recorded distress than 69% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 1.4. In ZIP 10011, 68% of residential buildings hold an A and 5% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

Open HPD violations2 total — 1 class C (immediately hazardous), 0 class B, 1 class A. Oldest open since 2025-11-17.

status snapshot refreshed weekly from HPD records

Patterns

No heat or hot-water complaints in the last three years.

No bedbug-infested units reported in the last three years of filings.

What 311 hears from this address

40 service requests in the last three years. Most common: Noise (8) · Illegal Parking (7) · Litter Basket Request (4) · Missed Collection (3) · Encampment (3) · UNSANITARY CONDITION (3).

Filed construction activity

$308,650 in permitted construction work filed since 2016 (7 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

NoBuilt before 1974 (2011)
YesSix or more residential units (111)
Yes421-a / J-51 tax benefit on the current tax roll

2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)EQR-CHELSEA, LLC
Head officerJIM VONALBADE
Managing agentEQUITY RESIDENTIAL MANAGEMENT, LLC
Last registered2024-09-26

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$45,349,000 $20,407,050
2026$47,201,000 $21,240,450
2027$49,043,000 $22,069,350

The city's market estimate has risen 8% between tax years 2025 and 2027.

Tax exemptions on the roll: 421A 10 YR NO CAP

Building systems

Energy grade (LL33)C — ENERGY STAR score 63/100 (2022 disclosure cycle)
Heating fuelNATURALGAS
Facade (Local Law 11)SAFE (cycle 9)

Flood exposure

In the FEMA 1%-annual-chance floodplain (2015 preliminary flood maps) — lenders typically require flood insurance here.

Hurricane evacuation zone 1 of 6 — zone 1 evacuates first.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

1 street-flooding or sewer-backup complaints at this address since 2011 (0 in the last three years).

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway23 St — C E · 0.3 mi straight-line (about a 9-minute walk) · station accessibility: none
14 St — A C E L · 0.5 mi straight-line (about a 12-minute walk) · station accessibility: full
BusNearest boarding stop: W 23 St / 10 Av — M23-SBS · 150 ft · Select Bus Service
Citi BikeW 22 St & 10 Ave · 250 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: P.S. 011: The Sarah J. Garnet Elementary School
Middle: M.S. 297. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

500 West 23 Street

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Anything elseAnything else

40 311 service requests from this address in the last three years.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by EQUITY RESIDENTIAL MANAGEMENT, LLC — 24 buildings, 4,949 units. Grades across the portfolio: A18 · B6. See the whole portfolio

BuildingBoroughUnitsGrade
180 Riverside Boulevard MN516 A
111 Lawrence Street BK492 B
240 East 27 Street MN325 A
777 Avenue of the Americas MN294 A
831 8 Avenue MN293 A
747 2 Avenue MN269 A
303 East 83 Street MN261 A
400 West 37 Street MN259 A
71 Broadway MN237 B
170 Amsterdam Avenue MN236 A
750 Columbus Avenue MN207 B
180 Montague Street BK193 A
228 West 71 Street MN169 A
41 West 86 Street MN166 A
815 10 Avenue MN164 A
720 Columbus Avenue MN163 B
50 West 77 Street MN137 B
600 Washington Street MN136 A
53 North 3 Street BK113 A
500 West 23 Street MN111 A
431 West 37 Street MN98 A
508 West 55 Street MN58 A
261 North 9 Street BK42 A
238 West 71 Street MN10 B

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $20,600,000 on 2024-08-07 (lender: John Hancock Life Insurance Company (U.S.A.)). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

DateRecordAmountPer res. unit
2026-09-22RPTT $2,126,354,644 — from EQUITY RESIDENTIAL (OBO PUBLIC SHAREHOLD to AVALONBAY COMMUNITIES, INC. (OBO PUBLIC $2,126,354,644
2024-08-07AL&R $20,600,000 — from 500 WEST 23RD STREET GROUND OWNER LLC to JOHN HANCOCK LIFE INSURANCE COMPANY (U.S $20,600,000
2024-08-07Mortgage $20,600,000 — from 500 WEST 23RD STREET GROUND OWNER LLC to JOHN HANCOCK LIFE INSURANCE COMPANY (U.S $20,600,000
2023-04-25RPTT $6,001,000 — from SAFEHOLD INC. to ISTAR INC. $6,001,000
2021-08-09RPTT&RET $46,500,000 — from SHARON F. COOPER, TRUSTEE; HARMOSA LLC; THE FAMILY TRUST U/A THIRD OF THE BRICK ; THE MARI to 500 WEST 23RD STREET GROUND OWNER LLC $46,500,000
2010-01-06RPTT&RET $11,250,000 — from BOYMELGREEN 10 CHELSEA II LLC; BOYMELGREEN 10 CHELSEA I LLC to EQR-CHELSEA LLC $11,250,000
2010-01-06RPTT&RET $750,000 — from SILO CINEMA, INC. to EQR-CHELSEA, LLC $750,000
2008-03-18ASSTO $8,854,650 — from AI PROPERTIES AND DEVELOPMENTS (USA) COR to BOYMELGREEN 23 WALL OWNERS LLC; BOYMELGREEN FAMILY LLC $8,854,650
1983-02-22Mortgage $175,000 — from BRICK, RICHARD to BRICK, SYLVIA $175,000

Ten-year activity

50250
2017
2018
2019
2020
50
2021
2022
2023
2024
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
201732150929
20183590724
201982120830
202013100519
202122391650
202201360542
202301142522
2024011481134
202510230529
202620101114
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The full timeline

Construction 190Enforcement 122Housing & tenants 322Ownership & money 33Health & systems 70

Every one of the 737 recorded events, 1975–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10011 · Landlord rankings · How grades work · The map · The Mice Map