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400 West 37 Street

1,209Records
20City systems
6Open violations
6.1Penalty rate
Manhattan · ZIP 10018 · Neighborhood: Chelsea-Hudson Yards
Open in the map

1,209 recorded events, 1978–2026, from 20 city data systems. The city's paper trail here is mostly 672 311 service requests, 104 HPD complaints, 80 DOB complaints.

BoroughManhattan 10018
Built2002
Floors13
Res. units259
ClassD7
Owner (PLUTO)EQR-HUDSON CROSSING A, L. L. C.
BBL1007340037
BIN1087624

Full record, year by year   Support this site

GRADE A

The city's published records show little recorded distress here in the last three years. More recorded distress than 59% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 6.1. In ZIP 10018, 62% of residential buildings hold an A and 8% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

Open HPD violations6 total — 0 class C (immediately hazardous), 3 class B, 3 class A. Oldest open since 2025-09-06.

status snapshot refreshed weekly from HPD records

Patterns

54 heat or hot-water complaints in the last three years (winter 2023–24: 10 · winter 2024–25: 28 · winter 2025–26: 14). Repeated winter clusters suggest a chronic heating problem.

10
’23–24
28
’24–25
14
’25–26

No bedbug-infested units reported in the last three years of filings.

$4,725 in enforcement penalties imposed (ECB/OATH) in the last three years.

What 311 hears from this address

244 service requests in the last three years. Most common: Illegal Parking (57) · Noise (55) · HEAT/HOT WATER (27) · Street Condition (13) · DOOR/WINDOW (13) · Encampment (12).

Filed construction activity

$1,345,150 in permitted construction work filed since 2016 (24 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

NoBuilt before 1974 (2002)
YesSix or more residential units (259)
Yes421-a / J-51 tax benefit on the current tax roll

2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)EQR HUDSON CROSSING, LLC
Head officerWAYNE NGAI
Managing agentEQUITY RESIDENTIAL MANAGEMENT LLC
Last registered2025-09-29

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$55,921,000 $25,164,450
2026$62,283,000 $28,027,350
2027$62,702,000 $28,215,900

The city's market estimate has risen 12% between tax years 2025 and 2027.

Tax exemptions on the roll: 421A 20 YR NO CAP

Building systems

Energy grade (LL33)C — ENERGY STAR score 64/100 (2022 disclosure cycle)
Heating fuelNONE
Facade (Local Law 11)SAFE (cycle 9)

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Not in a hurricane evacuation zone.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

No street-flooding or sewer-backup complaints on record at this address.

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway34 St-Penn Station — A C E · 1,000 ft straight-line (about a 5-minute walk) · station accessibility: full
Times Sq-42 St — 1 2 3 7 A C E N Q R S W · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: full
BusNearest boarding stop: 9 Av / W 35 St — M11 · 400 ft
Citi BikeW 36 St & 9 Ave · 250 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: P.S. 051 Elias Howe
Middle: M.S. 297. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

400 West 37 Street

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Anything elseAnything else

244 311 service requests from this address in the last three years — 27 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by EQUITY RESIDENTIAL MANAGEMENT, LLC — 24 buildings, 4,949 units. Grades across the portfolio: A18 · B6. See the whole portfolio

BuildingBoroughUnitsGrade
180 Riverside Boulevard MN516 A
111 Lawrence Street BK492 B
240 East 27 Street MN325 A
777 Avenue of the Americas MN294 A
831 8 Avenue MN293 A
747 2 Avenue MN269 A
303 East 83 Street MN261 A
400 West 37 Street MN259 A
71 Broadway MN237 B
170 Amsterdam Avenue MN236 A
750 Columbus Avenue MN207 B
180 Montague Street BK193 A
228 West 71 Street MN169 A
41 West 86 Street MN166 A
815 10 Avenue MN164 A
720 Columbus Avenue MN163 B
50 West 77 Street MN137 B
600 Washington Street MN136 A
53 North 3 Street BK113 A
500 West 23 Street MN111 A
431 West 37 Street MN98 A
508 West 55 Street MN58 A
261 North 9 Street BK42 A
238 West 71 Street MN10 B

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $6,892,846 on 2002-02-07 (lender: New York City Housing Development Corporation). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

DateRecordAmountPer res. unit
2026-09-22RPTT $2,126,354,644 — from EQUITY RESIDENTIAL (OBO PUBLIC SHAREHOLD to AVALONBAY COMMUNITIES, INC. (OBO PUBLIC $2,126,354,644
2014-11-15RPTT $5,941,469 — from MACQUARIE NEW YORK PARKING 2, LLC; MACQUARIE NEW YORK PARKING 2, LLC to CITIZENS ICON HOLDINGS, LLC; CITIZENS ICON HOLDINGS, LLC $5,941,469
2014-11-15RPTT $5,941,469 — from MACQUARIE NEW YORK PARKING 2, LLC; MACQUARIE NEW YORK PARKING 2, LLC to CITIZENS ICON HOLDINGS, LLC; CITIZENS ICON HOLDINGS, LLC $5,941,469
2004-08-12DEEDO $93,100,000 — from 475 NINTH AVENUE ASSOCIATES LLC to EQR-HUDSON CROSSING C, L.L.C.; EQR-HUDSON CROSSING D, L.L.C.; EQR-HUDSON CROSSING E, L.L.C $93,100,000
2002-02-07Mortgage $6,892,846 — from 475 NINTH AVENUE ASSOCIATES LLC to NEW YORK CITY HOUSING DEVELOPMENT CORPOR $6,892,846
2002-02-07Mortgage $4,207,154 — from 475 NINTH AVENUE ASSOCIATES LLC to NEW YORK CITY HOUSING DEVELOPMENT CORPOR $4,207,154
2002-02-07Mortgage $1,040,000 — from 475 NINTH AVENUE ASSOCIATES LLC to NEW YORK CITY HOUSING DEVELOPMENT CORPOR $1,040,000
2002-02-07Mortgage $32,900,000 — from 475 NINTH AVENUE ASSOCIATES LLC to NEW YORK CITY HOUSING DEVELOPMENT CORPOR $32,900,000

Ten-year activity

2001000
2017
2018
2019
2020
2021
2022
2023
156
2024
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
201720100315
201847450258
2019311270445
202023580467
202103500255
2022259910107
2023146670087
20249813504156
20251488600108
202698701189
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The full timeline

Construction 114Enforcement 203Housing & tenants 827Ownership & money 41Health & systems 24

Every one of the 1,209 recorded events, 1978–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10018 · Landlord rankings · How grades work · The map · The Mice Map