643 recorded events, 1989–2026, from 18 city data systems. The city's paper trail here is mostly 256 311 service requests, 87 DOB permits, 66 DOB job filings.
Full record, year by year Support this site
The city's published records show little recorded distress here in the last three years. Less recorded distress than 80% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 0.8. In ZIP 10018, 62% of residential buildings hold an A and 8% grade D or F. How grades work
Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more
No current HPD flags in the latest weekly snapshot: no open violations, no pending litigation, no active vacate orders, and not in the Alternative Enforcement Program.
8 heat or hot-water complaints in the last three years (winter 2024–25: 4 · winter 2025–26: 2). Repeated winter clusters suggest a chronic heating problem.
2 bedbug-infested unit(s) reported in filings over the last three years.
156 service requests in the last three years. Most common: Noise (50) · Encampment (30) · Illegal Parking (11) · Elevator (5) · UNSANITARY CONDITION (5) · Indoor Air Quality (5).
$862,482 in permitted construction work filed since 2016 (13 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2020) |
| Yes | Six or more residential units (590) |
| Yes | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | WEST 38 RES L.L.C |
| Head officer | JOSEPH FLANAGAN |
| Managing agent | ROCKROSE DEVELOPMENT LLC |
| Last registered | 2025-09-24 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $194,487,000 | $87,519,150 |
| 2026 | $195,066,000 | $87,779,700 |
| 2027 | $194,046,000 | $87,320,700 |
The city's market estimate has risen 0% between tax years 2025 and 2027.
Tax exemptions on the roll: 421A 35 YR
| Heating fuel | NATURALGAS |
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Caffe Vento | Coffee/Tea | Not yet graded | — |
Report to 311: Food poisoning · Food safety complaint
1 restaurant · 0 with mice evidence · See them on the Mice Map
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 5 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 34 St-Hudson Yards — 7 · 1,000 ft straight-line (about a 5-minute walk) · station accessibility: full Times Sq-42 St — 1 2 3 7 A C E N Q R S W · 0.5 mi straight-line (about a 13-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: 11 Av / W 38 St — M12 · 250 ft |
| Citi Bike | Hudson Blvd W & W 36 St · 600 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 051 Elias Howe Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
476 11 Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
156 311 service requests from this address in the last three years — 4 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by ROCKROSE DEVELOPMENT LLC — 14 buildings, 5,672 units. Grades across the portfolio: A13. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 43-25 Hunter Street | QN | 974 | A |
| 43-22 Queens Street | QN | 790 | A |
| 43-10 Crescent Street | QN | 709 | A |
| 476 11 Avenue | MN | 590 | A |
| 127 John Street | MN | 576 | A |
| 180 Ashland Place | BK | 569 | A |
| 154 Christopher Street | MN | 479 | A |
| 399 Chambers Street | MN | 340 | A |
| 410 West 53 Street | MN | 220 | A |
| 100 Jane Street | MN | 148 | A |
| Hunter Street | QN | 123 | A |
| 110 Horatio Street | MN | 121 | A |
| 108 Horatio Street | MN | 33 | A |
| 1000690004 | — | — |
Most recent mortgage recorded against this lot: $38,050,000 on 2023-12-13 (lender: Wells Fargo Bank, National Association). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2023-12-13 | Mortgage $38,050,000 — from WEST 38 RES L.L.C. to WELLS FARGO BANK, NATIONAL ASSOCIATION | $38,050,000 | |
| 2023-12-13 | Agreement $293,050,000 — from WEST 38 RES L.L.C. to WELLS FARGO BANK, NATIONAL ASSOCIATION | $293,050,000 | |
| 2019-12-26 | AL&R $218,672,573 — from WEST 38 RES L.L.C. to WELLS FARGO BANK NATIONAL ASSOCIATION | $218,672,573 | |
| 2019-12-26 | Mortgage $36,327,427 — from WEST 38 RES L.L.C. to WELLS FARGO BANK NATIONAL ASSOCIATION | $36,327,427 | |
| 2019-12-26 | AL&R $36,327,427 — from WEST 38 RES L.L.C. to WELLS FARGO BANK NATIONAL ASSOCIATION | $36,327,427 | |
| 2019-12-26 | Mortgage $218,672,573 — from WEST 38 RES L.L.C. to WELLS FARGO BANK NATIONAL ASSOCIATION | $218,672,573 | |
| 2019-01-11 | DEVR $20,494,010 — from METROPOLITAN TRANSPORTATION AUTHORITY; HUDSON YARDS INFRASTRUCTURE CORPORATION to WEST 38 RES L.L.C. | $20,494,010 | |
| 2009-10-16 | RPTT $70,000,000 — from ROCKROSE REALTY L.L.C. to ROCKROSE GENERAL PROPERTIES L.L.C. | $70,000,000 | |
| 2007-10-30 | RPTT&RET $1,068,665 — from COASTAL ASSOCIATES, LLC to 555 WEST 38 LLC | $1,068,665 | |
| 2007-10-30 | Deed $83,431,335 — from F/K/A SHORT LINE OPERATING CO., INC.; F/K/A SHORTLINE REALTY CORP.; SLNY OPERATING CO., IN to 555 WEST 38 LLC | $83,431,335 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 2 | 0 | 2 | 4 |
| 2018 | 13 | 0 | 0 | 5 | 1 | 19 |
| 2019 | 16 | 9 | 9 | 8 | 1 | 43 |
| 2020 | 51 | 60 | 40 | 0 | 8 | 159 |
| 2021 | 32 | 14 | 7 | 0 | 4 | 57 |
| 2022 | 22 | 2 | 9 | 0 | 7 | 40 |
| 2023 | 5 | 3 | 36 | 8 | 8 | 60 |
| 2024 | 7 | 4 | 45 | 0 | 11 | 67 |
| 2025 | 14 | 3 | 70 | 0 | 5 | 92 |
| 2026 | 3 | 7 | 61 | 0 | 3 | 74 |
Every one of the 643 recorded events, 1989–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10018 · Landlord rankings · How grades work · The map · The Mice Map