508 recorded events, 1967–2026, from 17 city data systems. The city's paper trail here is mostly 181 311 service requests, 86 HPD complaints, 60 ACRIS deeds & mortgages.
Full record, year by year Support this site
A modest record — below the level that usually signals systemic problems. More recorded distress than 76% of 6-24-unit residential buildings citywide. The citywide median for 6-24-unit residential buildings is 16.3 penalty points per 10 units; this building carries 66.6. In ZIP 10014, 69% of residential buildings hold an A and 5% grade D or F. How grades work
Among 46,798 6-24-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 18 total — 6 class C (immediately hazardous), 10 class B, 2 class A. Oldest open since 2005-01-05. |
status snapshot refreshed weekly from HPD records
40 heat or hot-water complaints in the last three years (winter 2023–24: 24 · winter 2024–25: 4 · winter 2025–26: 12). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
47 service requests in the last three years. Most common: HEAT/HOT WATER (18) · Noise (9) · Lost Property (6) · Taxi Complaint (4) · Indoor Air Quality (2) · Boilers (1).
$25,500 in permitted construction work filed since 2016 (1 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1899) |
| Yes | Six or more residential units (16) |
| No | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | 228 WEST 4 ST OWNER CORP |
| Head officer | JOSEPH PISTILLI |
| Managing agent | PHOENIX MANAGEMENT 23 LLC |
| Last registered | 2025-12-02 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $3,786,000 | $1,703,700 |
| 2026 | $4,245,000 | $1,910,250 |
| 2027 | $4,471,000 | $2,011,950 |
The city's market estimate has risen 18% between tax years 2025 and 2027.
| Heating fuel | NO2FUEL |
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Wilfie & Nell | Irish | A | — |
Report to 311: Food poisoning · Food safety complaint
1 restaurant · 0 with mice evidence · See them on the Mice Map
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 5 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
1 street-flooding or sewer-backup complaints at this address since 2019 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Christopher St-Stonewall — 1 · 150 ft straight-line (about a 1-minute walk) · station accessibility: none W 4 St-Wash Sq — A B C D E F M · 900 ft straight-line (about a 4-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: 7 Av South / W 10 St — M20 · 150 ft |
| Citi Bike | W 4 St & 7 Ave S · 50 ft · station location as of 2026-09-23; live availability |
| Bike facility | Painted bike lane mapped within 75 ft |
| School zones (2024–25 map) | Elementary: P.S. 041 Greenwich Village Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
228 West 4 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
47 311 service requests from this address in the last three years — 18 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by PHOENIX MANAGEMENT 23 LLC — 21 buildings, 1,043 units. Grades across the portfolio: B6 · C7 · D5 · F2. See the whole portfolio
| Building | Borough | Units | Grade |
|---|---|---|---|
| 1555 Grand Concourse | BX | 149 | F |
| 58-35 Granger Street | QN | 102 | B |
| 1500 Grand Concourse | BX | 96 | C |
| 2815 Beverley Road | BK | 64 | C |
| 34-12 32 Street | QN | 63 | B |
| 25-90 35 Street | QN | 60 | C |
| 25-41 30 Road | QN | 57 | B |
| 1727 Walton Avenue | BX | 56 | D |
| 34-02 32 Street | QN | 50 | B |
| 65 East 175 Street | BX | 49 | F |
| 2695 Briggs Avenue | BX | 49 | C |
| 1715 Walton Avenue | BX | 46 | D |
| 30-86 32 Street | QN | 40 | C |
| 31-50 33 Street | QN | 39 | C |
| 2710 Valentine Avenue | BX | 37 | D |
| 136-16 222 Street | QN | 24 | B |
| 23-30 31 Road | QN | 20 | D |
| 32-20 34 Avenue | QN | 18 | C |
| 228 West 4 Street | MN | 16 | B |
| 28-07 38 Street | QN | 8 | D |
| 535 East Tremont Avenue | BX | 0 | — |
Most recent mortgage recorded against this lot: $1,683,636 on 2017-09-27 (lender: New York Community Bank), covering 2 lots — the amount covers all of them. Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2024-03-29 | Agreement $157,707,704 — from NEW YORK COMMUNITY BANK; FLAGSTAR BANK, N.A. SUCCESSOR IN INTERES to ASH TERRACE LLC; 268 WEST 12TH OWNERS CORP.; 32-90 36TH STREET LLC; SKY VIEW TOWERS HOLDIN | $157,707,704 | |
| 2024-03-29 | Agreement $9,713,846 — from 228 WEST 4TH OWNERS CORP. to FLAGSTAR BANK, N.A. SUCCESSOR IN INTERES; NEW YORK COMMUNITY BANK | $9,713,846 | |
| 2017-09-27 | AL&R $10,893,000 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $10,893,000 | |
| 2017-09-27 | Agreement $10,893,000 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $10,893,000 | |
| 2017-09-27 | Mortgage $1,683,636 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $1,683,636 | |
| 2013-04-30 | Agreement $136,225,000 — from NEW YORK COMMUNITY BANK to PISTILLI 38 ST. LLC; PISTILLI LANDMARK PLAZA LLC; PISTILLI ASSOCIATES-II LLC; ASH TERRACE | $136,225,000 | |
| 2013-03-15 | AL&R $10,200,000 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $10,200,000 | |
| 2013-03-15 | Agreement $10,200,000 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $10,200,000 | |
| 2013-03-15 | Mortgage $3,067,490 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $3,067,490 | |
| 2010-09-24 | Agreement $7,407,899 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $7,407,899 | |
| 2009-03-27 | Mortgage $3,881,373 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $3,881,373 | |
| 2009-03-27 | Agreement $7,500,000 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $7,500,000 | |
| 2006-07-01 | Mortgage $1,000,000 — from 228 WEST 4TH OWNERS CORP to NEW YORK COMMUNITY BANK | $1,000,000 | |
| 2003-11-12 | Agreement $3,860,000 — from NEW YORK COMMUNITY BANK to 228 WEST 4TH OWNERS CORP. | $3,860,000 | |
| 2003-08-14 | Mortgage $1,486,809 — from 228 WEST 4TH OWNERS CORP. to NEW YORK COMMUNITY BANK | $1,486,809 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 9 | 3 | 1 | 13 |
| 2018 | 0 | 0 | 7 | 0 | 3 | 10 |
| 2019 | 0 | 0 | 15 | 0 | 6 | 21 |
| 2020 | 0 | 0 | 14 | 0 | 4 | 18 |
| 2021 | 0 | 0 | 24 | 0 | 4 | 28 |
| 2022 | 0 | 0 | 12 | 0 | 7 | 19 |
| 2023 | 0 | 1 | 12 | 0 | 3 | 16 |
| 2024 | 0 | 1 | 41 | 2 | 5 | 49 |
| 2025 | 2 | 4 | 13 | 0 | 4 | 23 |
| 2026 | 1 | 0 | 32 | 0 | 4 | 37 |
Every one of the 508 recorded events, 1967–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10014 · Landlord rankings · How grades work · The map · The Mice Map