498 recorded events, 2003–2026, from 14 city data systems. The city's paper trail here is mostly 152 HPD complaints, 137 HPD housing violations, 121 311 service requests.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 99% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 1116. In ZIP 11369, 82% of residential buildings hold an A and 4% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 118 total — 32 class C (immediately hazardous), 53 class B, 33 class A. Oldest open since 2007-11-25. |
status snapshot refreshed weekly from HPD records
17 heat or hot-water complaints in the last three years (winter 2023–24: 16 · winter 2024–25: 1). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
24 service requests in the last three years. Most common: Dirty Condition (6) · HEAT/HOT WATER (5) · Rodent (2) · Homeless Person Assistance (2) · Encampment (2) · UNSANITARY CONDITION (1).
$2,000 in permitted construction work filed since 2016 (2 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1925) |
| No | Six or more residential units (2) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | Shellpoint Mortgage Servicing |
| Head officer | Karla Ballard |
| Managing agent | Shellpoint Mortgage Servicing |
| Last registered | 2026-03-31 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $1,182,000 | $70,920 |
| 2026 | $1,411,000 | $84,660 |
| 2027 | $840,000 | $50,400 |
The city's market estimate has fallen 29% between tax years 2025 and 2027.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
1 street-flooding or sewer-backup complaints at this address since 2018 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Bus | Nearest boarding stop: 94 St / 24 Av — Q72 · 800 ft |
| Citi Bike | 97 St & 23 Ave · 650 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 127 Aerospace Science Magnet School Middle: I.S. 145 Joseph Pulitzer. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
97-01 24 Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
24 311 service requests from this address in the last three years — 5 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by SHELLPOINT MORTGAGE SERVICING — 66 buildings, 114 units. Grades across the portfolio: A2 · B11 · C23 · D17 · F13. See the whole portfolio
showing 60 of 66 buildings
Most recent mortgage recorded against this lot: $450,000 on 2004-12-30 (lender: Argent Mortgage Co., LLC). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2023-10-03 | Deed $985,000 — from ANGELOS, ESQ., AS REFEREE, VASILIOS C to DEUTSCHE BANK NATIONAL TRUST COMPANY, AS | $985,000 | |
| 2023-09-18 | Sold for $985,000 | $985,000 | $492,500 |
| 2017-03-29 | Deed $5,000 — from LAWRENCE, LORNETTE to ALVINA HOME SALES CORP. | $5,000 | |
| 2016-03-27 | Sold for $5,000 | $5,000 | $2,500 |
| 2004-12-30 | Mortgage $450,000 — from LAWRENCE, LORNETTE to ARGENT MORTGAGE CO., LLC | $450,000 | |
| 2004-12-30 | Deed $500,000 — from LEWIS, BERNARD J to LAWRENCE, LORNETTE | $500,000 | |
| 2004-12-29 | Deed $500,000 — from LEWIS , BERNARD J to LOPEZ, CARMEN | $500,000 | |
| 2004-12-29 | Mortgage $450,000 — from LOPEZ, CARMEN to TEXAS CAPITAL BANK, N.A. | $450,000 | |
| 2003-08-07 | Mortgage $60,000 — from LEWIS, BERNARD J to OPTION ONE MORTGAGE CORP. | $60,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 2 | 5 | 1 | 0 | 8 |
| 2018 | 0 | 2 | 34 | 0 | 0 | 36 |
| 2019 | 0 | 0 | 4 | 0 | 0 | 4 |
| 2020 | 0 | 0 | 1 | 0 | 0 | 1 |
| 2021 | 0 | 0 | 3 | 0 | 0 | 3 |
| 2022 | 0 | 0 | 64 | 2 | 0 | 66 |
| 2023 | 0 | 0 | 23 | 4 | 0 | 27 |
| 2024 | 0 | 0 | 84 | 0 | 0 | 84 |
| 2025 | 0 | 13 | 11 | 0 | 2 | 26 |
| 2026 | 5 | 2 | 8 | 0 | 0 | 15 |
Every one of the 498 recorded events, 2003–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11369 · Landlord rankings · How grades work · The map · The Mice Map