287 recorded events, 1968–2026, from 14 city data systems. The city's paper trail here is mostly 92 311 service requests, 65 rodent inspections, 59 ACRIS deeds & mortgages.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 99% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 172.7. In ZIP 11238, 51% of residential buildings hold an A and 10% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
No current HPD flags in the latest weekly snapshot: no open violations, no pending litigation, no active vacate orders, and not in the Alternative Enforcement Program.
12 heat or hot-water complaints in the last three years (winter 2025–26: 12).
No bedbug-infested units reported in the last three years of filings.
33 service requests in the last three years. Most common: Illegal Parking (5) · Residential Disposal Complaint (4) · HEAT/HOT WATER (4) · Blocked Driveway (3) · Noise (3) · Snow or Ice (3).
$2,790,448 in permitted construction work filed since 2016 (12 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1910) |
| No | Six or more residential units (3) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | TOWNHOUSE RENTAL, LLC |
| Head officer | GLEN BROWN |
| Managing agent | FREESTONE PROPERTY GROUP LLC |
| Last registered | 2026-06-30 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $4,737,000 | $284,220 |
| 2026 | $4,955,000 | $297,300 |
| 2027 | $5,527,000 | $331,620 |
The city's market estimate has risen 17% between tax years 2025 and 2027.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Bergen St — 2 3 · 900 ft straight-line (about a 5-minute walk) · station accessibility: none 7 Av — B Q · 0.2 mi straight-line (about a 6-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: Dean St / Carlton Av — B65 · 200 ft |
| Citi Bike | Carlton Ave & Dean St · 150 ft · station location as of 2026-09-23; live availability |
| Bike facility | Painted bike lane mapped within 75 ft |
| School zones (2024–25 map) | Elementary: Public School 9 The Sarah Smith Garnet School. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
538 Carlton Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
33 311 service requests from this address in the last three years — 4 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by FREESTONE PROPERTY GROUP LLC — 418 buildings, 2,029 units. Grades across the portfolio: A122 · B90 · C94 · D97 · F15. See the whole portfolio
showing 60 of 418 buildings
Most recent mortgage recorded against this lot: $1,430,800 on 2022-03-29 (lender: Mp Real Estate Capital LLC). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2025-12-23 | Agreement $485,595,000 — from TOWNHOUSE RENTAL III, L.L.C.; TOWNHOUSE RENTAL, L.L.C. to WALKER & DUNLOP, LLC | $485,595,000 | |
| 2025-07-18 | Deed $6,700,000 — from 538 CARLTON AVE, LLC to TOWNHOUSE RENTAL II, L.L.C. | $6,700,000 | |
| 2025-07-03 | Sold for $6,700,000 | $6,700,000 | $2,233,333 |
| 2022-03-29 | AL&R $3,350,000 — from 538 CARLTON AVE, LLC to MP REAL ESTATE CAPITAL LLC | $3,350,000 | |
| 2022-03-29 | Mortgage $1,430,800 — from 538 CARLTON AVE, LLC to MP REAL ESTATE CAPITAL LLC | $1,430,800 | |
| 2022-03-29 | Mortgage $1,919,200 — from 538 CARLTON AVE, LLC to MP REAL ESTATE CAPITAL LLC | $1,919,200 | |
| 2022-03-29 | Deed $3,100,000 — from WHITE, LISA to 538 CARLTON AVE, LLC | $3,100,000 | |
| 2022-03-17 | Sold for $3,100,000 | $3,100,000 | $1,033,333 |
| 2012-04-23 | Agreement $476,100 — from WHITE, LISA to BANK OF AMERICA, N.A. | $476,100 | |
| 2012-04-23 | Mortgage $11,112 — from WHITE, LISA to BANK OF AMERICA, N.A. | $11,112 | |
| 2007-11-02 | Mortgage $64,899 — from WHITE, LISA to BANK OF AMERICA | $64,899 | |
| 2007-11-02 | Agreement $475,000 — from WHITE, LISA to BANK OF AMERICA | $475,000 | |
| 2004-12-07 | Mortgage $424,000 — from WHITE , LISA to ARGENT MORTGAGE COMPANY, LLC | $424,000 | |
| 2002-10-31 | Mortgage $385,000 — from WHITE, LISA; WHITE, HENRIETTA to OPTION ONE MORTGAGECORPORATION | $385,000 | |
| 2001-10-09 | Mortgage $280,000 — from WHITE, LISA; WHITE, HENRIETTA to AMERIQUEST MORTGAGECOMPANY | $280,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 5 | 0 | 23 | 28 |
| 2018 | 0 | 0 | 0 | 0 | 20 | 20 |
| 2019 | 0 | 0 | 9 | 0 | 9 | 18 |
| 2020 | 0 | 0 | 5 | 0 | 4 | 9 |
| 2021 | 0 | 0 | 8 | 0 | 0 | 8 |
| 2022 | 2 | 1 | 4 | 9 | 0 | 16 |
| 2023 | 13 | 4 | 12 | 0 | 10 | 39 |
| 2024 | 6 | 0 | 3 | 0 | 0 | 9 |
| 2025 | 4 | 3 | 27 | 9 | 0 | 43 |
| 2026 | 4 | 0 | 16 | 0 | 0 | 20 |
Every one of the 287 recorded events, 1968–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11238 · Landlord rankings · How grades work · The map · The Mice Map