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711 West End Avenue

2,751Records
19City systems
26Open violations
88.3Penalty rate
Manhattan · ZIP 10025 · Neighborhood: Upper West Side (Central)
Open in the map

2,751 recorded events, 1900–2026, from 19 city data systems. The city's paper trail here is mostly 1,156 311 service requests, 674 HPD complaints, 260 HPD housing violations.

BoroughManhattan 10025
Built1952
Floors6
Res. units139
ClassD1
Owner (PLUTO)711 WEST END AVENUE,
BBL1012530021
BIN1034181

Full record, year by year   Support this site

GRADE C

A meaningful record of code violations or complaints relative to its peers. More recorded distress than 94% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 88.3. In ZIP 10025, 70% of residential buildings hold an A and 2% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

Open HPD violations26 total — 10 class C (immediately hazardous), 11 class B, 5 class A. Oldest open since 2021-07-08.

status snapshot refreshed weekly from HPD records

Patterns

759 heat or hot-water complaints in the last three years (winter 2023–24: 95 · winter 2024–25: 326 · winter 2025–26: 254 · winter 2026–27: 6). Repeated winter clusters suggest a chronic heating problem.

95
’23–24
326
’24–25
254
’25–26
6
’26–27

1 bedbug-infested unit(s) reported in filings over the last three years.

$73,400 in enforcement penalties imposed (ECB/OATH) in the last three years.

What 311 hears from this address

577 service requests in the last three years. Most common: HEAT/HOT WATER (365) · Noise (75) · Illegal Parking (20) · UNSANITARY CONDITION (10) · Building/Use (10) · GENERAL (9).

Filed construction activity

$5,581,776 in permitted construction work filed since 2016 (28 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

YesBuilt before 1974 (1952)
YesSix or more residential units (139)
No421-a / J-51 tax benefit on the current tax roll

2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)711 WEST END AVE LLC
Head officerALOYSIUS LAWN
Managing agentTRI-HILL MANAGEMENT LLC
Last registered2025-09-08

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$24,630,000 $11,083,500
2026$23,946,000 $10,775,700
2027$23,611,000 $10,624,950

The city's market estimate has fallen 4% between tax years 2025 and 2027.

Building systems

Energy grade (LL33)A — ENERGY STAR score 98/100 (2022 disclosure cycle)
Heating fuelNATURALGAS
Facade (Local Law 11)SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 9)

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Not in a hurricane evacuation zone.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

No street-flooding or sewer-backup complaints on record at this address.

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway96 St — 1 2 3 · 550 ft straight-line (about a 3-minute walk) · station accessibility: full
BusNearest boarding stop: W 96 St / West End Av — M96 M106 · 450 ft
Citi BikeWest End Ave & W 94 St · 150 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: P.S. 075 Emily Dickinson. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

711 West End Avenue

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Anything elseAnything else

577 311 service requests from this address in the last three years — 365 of them about heat or hot water.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by TRI-HILL MANAGEMENT LLC — 74 buildings, 2,315 units. Grades across the portfolio: A36 · B20 · C10 · D7. See the whole portfolio

BuildingBoroughUnitsGrade
90 Washington Street MN397 B
711 West End Avenue MN139 C
306 West 48 Street MN122 B
13 East 11 Street MN115 A
445 Grand Avenue BK113 A
200 Haven Avenue MN95 B
225 East 26 Street MN89 A
220 East 26 Street MN89 A
4740 Broadway MN68 B
201 Wadsworth Avenue MN68 A
353 Edgecombe Avenue MN67 A
139 Payson Avenue MN61 C
315 West 115 Street MN49 A
56 North 9th Street BK45 A
140 West 86 Street MN44 B
21 1 Avenue MN39 A
184 Norfolk Street MN38 A
35-33 147 Street QN38 A
4850 Broadway MN37 C
316 East 3 Street MN33 A
507 West 147 Street MN31 A
1125 Lexington Avenue MN30 A
474 West 150 Street MN29 A
156 East 2 Street MN26 A
208 East 25 Street MN22 B
214 East 25 Street MN20 B
210 East 25 Street MN20 B
107 East 89 Street MN19 A
109 East 89 Street MN18 A
971 1 Avenue MN18 A
124 West 139 Street MN16 A
369 1 Avenue MN16 A
287 West 147 Street MN15 A
783 Lexington Avenue MN15 A
188 Norfolk Street MN13 A
2413 Adam C Powell Blvd MN13 A
129 East 10 Street MN11 B
518 East 13 Street MN10 B
516 East 13 Street MN10 B
313 South 4 Street BK10 B
2411 Adam C Powell Blvd MN10 A
86 Bradhurst Avenue MN10 B
1157 Myrtle Avenue BK10 C
333 East 9 Street MN9 B
169 West 228 Street MN9 C
331 East 9 Street MN9 D
21 Columbia Place BK9 A
19 Columbia Place BK9 A
759 St Nicholas Avenue MN9 B
1305 Madison Avenue MN8 A
344 Cabrini Boulevard MN8 A
431 Wythe Avenue BK8 B
433 Wythe Avenue BK8 A
335 East 9 Street MN8 C
337 East 9 Street MN8 B
1307 Madison Avenue MN7 A
45 2 Avenue MN6 A
956 Madison Avenue MN6 A
136 East 61 Street MN6 B
2366 Fredrick Douglass Bl MN6 B

showing 60 of 74 buildings

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $16,004,000 on 2022-06-07 (lender: Berkadia Commercial Mortgage LLC). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

DateRecordAmountPer res. unit
2022-06-07Agreement $24,504,000 — from 711 WEST END AVENUE, LLC to BERKADIA COMMERCIAL MORTGAGE LLC $24,504,000
2022-06-07Mortgage $16,004,000 — from 711 WEST END AVENUE, LLC to BERKADIA COMMERCIAL MORTGAGE LLC $16,004,000
2020-08-13Mortgage $8,500,000 — from 711 WEST END AVENUE, LLC to FIRST REPUBLIC BANK $8,500,000
2020-08-13AL&R $8,500,000 — from 711 WEST END AVENUE, LLC to FIRST REPUBLIC BANK $8,500,000
2017-02-07RPTT&RET $887,000 — from GROSS, LYNN to SANO, ELLEN D $887,000
2007-11-21RPTT&RET $131,341 — from MILLER, SELMA R to STEVEN N. MILLER FAMILY TRUST; CAROLE A. MILLER FAMILY TRUST; MATTHEW I. MILLER, TRUSTEE; $131,341
2007-10-23RPTT&RET $442,224 — from MILLER, SELMA R to SSM REALTY GROUP, LLC $442,224
2005-05-13RPTT&RET $1,175,000 — from JOSPEHS , BONNIE; WINAWER, MELODIE to LISICK, CHRISTOPHER; SCHULSON , LORA $1,175,000
2004-12-21RPTT&RET $350,000 — from MARKETAN, ERIC to PORTER, DAVID L $350,000
1999-01-04Mortgage $235,784 — from 711 WEST END AVENUE,LLC to JAMAICA SAVINGS BANKFSB $235,784

Ten-year activity

1,0005000
2017
2018
2019
2020
2021
2022
2023
2024
598
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
2017143171237
201822380841
2019818240454
20209238838131
202152813305171
202271713558172
202322631508351
202482523609278
2025722558011598
202611129308313
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The full timeline

Construction 193Enforcement 314Housing & tenants 2,114Ownership & money 46Health & systems 84

Every one of the 2,751 recorded events, 1900–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10025 · Landlord rankings · How grades work · The map · The Mice Map