1,305 recorded events, 1968–2026, from 20 city data systems. The city's paper trail here is mostly 435 311 service requests, 284 HPD complaints, 180 HPD housing violations.
Full record, year by year Support this site
A modest record — below the level that usually signals systemic problems. More recorded distress than 65% of 25-99-unit residential buildings citywide. The citywide median for 25-99-unit residential buildings is 23.6 penalty points per 10 units; this building carries 51.5. In ZIP 10035, 36% of residential buildings hold an A and 17% grade D or F. How grades work
Among 17,252 25-99-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 61 total — 20 class C (immediately hazardous), 32 class B, 9 class A. Oldest open since 2020-03-15. |
status snapshot refreshed weekly from HPD records
111 heat or hot-water complaints in the last three years (winter 2023–24: 46 · winter 2024–25: 40 · winter 2025–26: 16). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
$7,500 in enforcement penalties imposed (ECB/OATH) in the last three years.
189 service requests in the last three years. Most common: HEAT/HOT WATER (55) · UNSANITARY CONDITION (19) · WATER LEAK (13) · Elevator (11) · PLUMBING (10) · DOOR/WINDOW (10).
$15,000 in permitted construction work filed since 2016 (3 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2007) |
| Yes | Six or more residential units (76) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | FRIENDLY HANDS APARTMENTS LLC |
| Head officer | SHELDON FOX |
| Managing agent | SHINDA MANAGEMENT CORPORATION |
| Last registered | 2025-08-23 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $4,929,000 | $2,218,050 |
| 2026 | $5,083,000 | $2,287,350 |
| 2027 | $4,693,000 | $2,111,850 |
The city's market estimate has fallen 5% between tax years 2025 and 2027.
Tax exemptions on the roll: 420C
| Energy grade (LL33) | C — ENERGY STAR score 64/100 (2022 disclosure cycle) |
| Heating fuel | NATURALGAS |
| Facade (Local Law 11) | UNSAFE — unsafe conditions reported (cycle 9) |
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 4 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 116 St — 6 · 1,050 ft straight-line (about a 5-minute walk) · station accessibility: none 125 St — 4 5 6 · 0.4 mi straight-line (about a 9-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: 2 Av / E 119 St — M15 · 300 ft |
| Citi Bike | E 118 St & 3 Ave · 350 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 096 Joseph Lanzetta. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
225 East 118 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
189 311 service requests from this address in the last three years — 55 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by SHINDA MANAGEMENT CORPORATION — 274 buildings, 8,157 units. Grades across the portfolio: A48 · B108 · C66 · D40 · F10. See the whole portfolio
showing 60 of 274 buildings
Most recent mortgage recorded against this lot: $1,401,393 on 2010-05-27 (lender: Department Of Housing Preservation And Development and The City Of New York). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2010-05-27 | Mortgage $1,401,393 — from FRIENDLY HANDS APARTMENTS HOUSING DEVELO; FRIENDLY HANDS APARTMENTS LLC to DEPARTMENT OF HOUSING PRESERVATION AND D; THE CITY OF NEW YORK | $1,401,393 | |
| 2010-05-27 | Agreement $4,550,367 — from FRIENDLY HANDS APARTMENTS LLC; FRIENDLY HANDS APARTMENTS HOUSING DEVELO to THE CITY OF NEW YORK; DEPARTMENT OF HOUSING PRESERVATION AND D | $4,550,367 | |
| 2007-10-01 | Mortgage $3,477,325 — from FRIENDLY HANDS APARTMENTS LLC; FRIENDLY HANDS APARTMENTS HDFC, INC. to NYC HOUSING DEVELOPMENT CORPORATION | $3,477,325 | |
| 2007-10-01 | Mortgage $11,205,000 — from FRIENDLY HANDS APARTMENTS HDFC, INC.; FRIENDLY HANDS APARTMENTS LLC to NYC HOUSING DEVELOPMENT CORPORATION | $11,205,000 | |
| 2007-10-01 | Mortgage $702,675 — from FRIENDLY HANDS APARTMENTS LLC; FRIENDLY HANDS APARTMENTS HDFC, INC. to NYC HOUSING DEVELOPMENT CORPORATION | $702,675 | |
| 2007-10-01 | Mortgage $3,148,974 — from FRIENDLY HANDS APARTMENTS LLC; FRIENDLY HANDS APARTMENTS HDFC, INC. to NYC HOUSING DEVELOPMENT CORPORATION | $3,148,974 | |
| 2007-10-01 | Mortgage $6,729,993 — from FRIENDLY HANDS APARTMENTS LLC; FRIENDLY HANDS APARTMENTS HDFC, INC. to NYC DEPT. OF HPD | $6,729,993 | |
| 1985-06-28 | Mortgage $70,000 — from 217-43 E,118 EQUITIES IN to MOORE, BRUCE JR. | $70,000 | |
| 1985-04-18 | Mortgage $11,000 — from MOORE, BRUCE JR. to GARDNER, WILLIAM D. | $11,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 3 | 4 | 10 | 0 | 5 | 22 |
| 2018 | 0 | 2 | 28 | 0 | 7 | 37 |
| 2019 | 3 | 0 | 16 | 0 | 16 | 35 |
| 2020 | 0 | 1 | 64 | 0 | 7 | 72 |
| 2021 | 5 | 7 | 27 | 0 | 12 | 51 |
| 2022 | 3 | 1 | 56 | 0 | 29 | 89 |
| 2023 | 4 | 2 | 71 | 0 | 6 | 83 |
| 2024 | 3 | 8 | 192 | 0 | 10 | 213 |
| 2025 | 2 | 9 | 113 | 1 | 7 | 132 |
| 2026 | 0 | 4 | 64 | 0 | 4 | 72 |
Every one of the 1,305 recorded events, 1968–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10035 · Landlord rankings · How grades work · The map · The Mice Map