661 recorded events, 2005–2026, from 15 city data systems. The city's paper trail here is mostly 460 311 service requests, 39 DOB permits, 36 HPD complaints.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 99% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 222.5. In ZIP 11216, 38% of residential buildings hold an A and 19% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 1 total — 1 class C (immediately hazardous), 0 class B, 0 class A. Oldest open since 2024-01-10. |
status snapshot refreshed weekly from HPD records
10 heat or hot-water complaints in the last three years (winter 2023–24: 2 · winter 2024–25: 2 · winter 2025–26: 4). Repeated winter clusters suggest a chronic heating problem.
No bedbug-infested units reported in the last three years of filings.
356 service requests in the last three years. Most common: Noise (301) · Illegal Parking (12) · WATER LEAK (7) · HEAT/HOT WATER (5) · Outdoor Dining (4) · UNSANITARY CONDITION (3).
$80,000 in permitted construction work filed since 2016 (3 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2009) |
| No | Six or more residential units (4) |
| Yes | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Buildings receiving 421-a or J-51 benefits are generally required to register their units as rent-stabilized for the duration of the benefit. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | SYN PROPERTIES LLC |
| Head officer | SAM WURTZBERGER |
| Managing agent | MRE PROPERTY MANAGEMENT LLC |
| Last registered | 2025-07-08 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $881,800 | $396,810 |
| 2026 | $1,092,000 | $491,400 |
| 2027 | $923,800 | $415,710 |
The city's market estimate has risen 5% between tax years 2025 and 2027.
Tax exemptions on the roll: 421A 15 YR NO CAP
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Milly's | American | A | — |
Report to 311: Food poisoning · Food safety complaint
1 restaurant · 0 with mice evidence · See them on the Mice Map
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
3 street-flooding or sewer-backup complaints at this address since 2018 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Bedford-Nostrand Avs — G · 450 ft straight-line (about a 2-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: Bedford Av / Greene Av — B44 · 100 ft |
| Citi Bike | Clifton Pl & Bedford Ave · 200 ft · station location as of 2026-09-23; live availability |
| Bike facility | Protected bike path mapped within 75 ft |
| School zones (2024–25 map) | Elementary: P.S. 056 Lewis H. Latimer. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
397 Greene Avenue
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
356 311 service requests from this address in the last three years — 5 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by MRE PROPERTY MANAGEMENT LLC — 112 buildings, 897 units. Grades across the portfolio: A71 · B14 · C15 · D4 · F2. See the whole portfolio
showing 60 of 112 buildings
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2022-12-27 | Mortgage $522,210 — from SYN PROPERTIES LLC to TD BANK, N.A. | $522,210 | |
| 2022-12-27 | AL&R $1,300,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $1,300,000 | |
| 2022-12-27 | AL&R $1,300,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $1,300,000 | |
| 2022-12-27 | Agreement $1,300,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $1,300,000 | |
| 2022-12-27 | Mortgage $522,210 — from SYN PROPERTIES LLC to TD BANK, N.A. | $522,210 | |
| 2022-12-27 | Agreement $1,300,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $1,300,000 | |
| 2016-09-01 | AL&R $2,950,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $2,950,000 | |
| 2016-09-01 | Agreement $2,950,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $2,950,000 | |
| 2016-09-01 | Mortgage $1,115,440 — from SYN PROPERTIES LLC to TD BANK, N.A. | $1,115,440 | |
| 2016-09-01 | AL&R $2,950,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $2,950,000 | |
| 2016-09-01 | Agreement $2,950,000 — from SYN PROPERTIES LLC to TD BANK, N.A. | $2,950,000 | |
| 2016-09-01 | Mortgage $1,115,440 — from SYN PROPERTIES LLC to TD BANK, N.A. | $1,115,440 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 4 | 0 | 2 | 6 |
| 2018 | 3 | 0 | 11 | 0 | 2 | 16 |
| 2019 | 1 | 2 | 10 | 0 | 2 | 15 |
| 2020 | 0 | 0 | 19 | 0 | 1 | 20 |
| 2021 | 0 | 0 | 32 | 0 | 1 | 33 |
| 2022 | 0 | 1 | 13 | 8 | 2 | 24 |
| 2023 | 0 | 0 | 21 | 0 | 2 | 23 |
| 2024 | 0 | 0 | 51 | 0 | 2 | 53 |
| 2025 | 2 | 0 | 39 | 0 | 3 | 44 |
| 2026 | 4 | 0 | 320 | 0 | 3 | 327 |
Every one of the 661 recorded events, 2005–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11216 · Landlord rankings · How grades work · The map · The Mice Map