90 recorded events, 2002–2026, from 13 city data systems. The city's paper trail here is mostly 26 HPD housing violations, 19 311 service requests, 10 ACRIS deeds & mortgages.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 97% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 80. In ZIP 11208, 69% of residential buildings hold an A and 9% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 15 total — 3 class C (immediately hazardous), 6 class B, 6 class A. Oldest open since 2009-04-29. |
status snapshot refreshed weekly from HPD records
No heat or hot-water complaints in the last three years.
No bedbug-infested units reported in the last three years of filings.
8 service requests in the last three years. Most common: Noise (4) · Water System (2) · General Construction/Plumbing (1) · Non (1).
No permitted work with a declared cost filed in the last decade. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| No | Built before 1974 (2004) |
| No | Six or more residential units (3) |
| No | 421-a / J-51 tax benefit on the current tax roll |
0 of 3 signals present. None of the common signals are present — stabilization is unlikely (though never impossible). The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | PHH Mortgage Corporation |
| Head officer | Colleen McEntee |
| Managing agent | Guardian Asset Management |
| Last registered | 2024-09-17 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $832,000 | $49,920 |
| 2026 | $796,000 | $47,760 |
| 2027 | $929,000 | $55,740 |
The city's market estimate has risen 12% between tax years 2025 and 2027.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 5 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Shepherd Av — C · 200 ft straight-line (about a 1-minute walk) · station accessibility: none Cleveland St — J · 0.4 mi straight-line (about an 11-minute walk) · station accessibility: none |
| Bus | Nearest boarding stop: Sutter Av / Essex St — B14 · 0.2 mi |
| Citi Bike | Cleveland St & Liberty Ave · 0.2 mi · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 345 Patrolman Robert Bolden Middle: 661, 662. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
393 Essex Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
8 311 service requests from this address in the last three years.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by GUARDIAN ASSET MANAGEMENT — 301 buildings, 570 units. Grades across the portfolio: A80 · B98 · C60 · D38 · F22. See the whole portfolio
showing 60 of 301 buildings
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2018-05-24 | Deed $193,469 — from FRANCIS, AARON; MENDELSOHN, ESQ. - AS REFEREE, ALLAN BAR to GUSTAVIA HOME, LLC | $193,469 | |
| 2018-05-17 | Sold for $193,468 | $193,468 | $64,489 |
| Year | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|
| 2017 | 0 | 2 | 0 | 0 | 2 |
| 2018 | 0 | 1 | 2 | 0 | 3 |
| 2019 | 1 | 6 | 0 | 0 | 7 |
| 2020 | 0 | 2 | 0 | 0 | 2 |
| 2021 | 0 | 2 | 0 | 0 | 2 |
| 2022 | 0 | 3 | 0 | 0 | 3 |
| 2023 | 0 | 6 | 0 | 1 | 7 |
| 2024 | 0 | 2 | 0 | 1 | 3 |
| 2025 | 1 | 7 | 0 | 0 | 8 |
| 2026 | 0 | 6 | 0 | 0 | 6 |
Every one of the 90 recorded events, 2002–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11208 · Landlord rankings · How grades work · The map · The Mice Map