1,906 recorded events, 1982–2026, from 16 city data systems. The city's paper trail here is mostly 621 311 service requests, 519 HPD complaints, 496 HPD housing violations.
Full record, year by year Support this site
A meaningful record of code violations or complaints relative to its peers. More recorded distress than 85% of 25-99-unit residential buildings citywide. The citywide median for 25-99-unit residential buildings is 23.6 penalty points per 10 units; this building carries 148.4. In ZIP 11211, 58% of residential buildings hold an A and 7% grade D or F. How grades work
Among 17,252 25-99-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 27 total — 12 class C (immediately hazardous), 10 class B, 5 class A. Oldest open since 1997-12-13. |
status snapshot refreshed weekly from HPD records
15 heat or hot-water complaints in the last three years (winter 2025–26: 8).
No bedbug-infested units reported in the last three years of filings.
$5,000 in enforcement penalties imposed (ECB/OATH) in the last three years.
216 service requests in the last three years. Most common: Noise (137) · UNSANITARY CONDITION (19) · Dirty Condition (10) · GENERAL (6) · DOOR/WINDOW (6) · HEAT/HOT WATER (6).
$203,500 in permitted construction work filed since 2016 (8 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1912) |
| Yes | Six or more residential units (30) |
| No | 421-a / J-51 tax benefit on the current tax roll |
2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | Henry Chan Elizabeth Street Corp |
| Head officer | Eric Chan |
| Managing agent | REM Residential |
| Last registered | 2025-08-12 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $3,020,000 | $1,359,000 |
| 2026 | $2,637,000 | $1,186,650 |
| 2027 | $2,657,000 | $1,195,650 |
The city's market estimate has fallen 12% between tax years 2025 and 2027.
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Hurricane evacuation zone 6 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
1 street-flooding or sewer-backup complaints at this address since 2022 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Hewes St — J M · 300 ft straight-line (about a 2-minute walk) · station accessibility: none Marcy Av — J M Z · 0.2 mi straight-line (about a 5-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: S 5 St / Hooper St — B60 · 200 ft |
| Citi Bike | Division Ave & Hooper St · 450 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: 319 (K-1), 414 (K-5). Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
373 South 5 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
216 311 service requests from this address in the last three years — 6 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by REM RESIDENTIAL — 138 buildings, 2,863 units. Grades across the portfolio: A66 · B32 · C23 · D15 · F2. See the whole portfolio
showing 60 of 138 buildings
| Year | Construction | Enforcement | Housing & tenants | Health & systems | Total |
|---|---|---|---|---|---|
| 2017 | 3 | 1 | 80 | 0 | 84 |
| 2018 | 2 | 2 | 68 | 2 | 74 |
| 2019 | 3 | 3 | 267 | 9 | 282 |
| 2020 | 0 | 10 | 105 | 0 | 115 |
| 2021 | 0 | 0 | 52 | 5 | 57 |
| 2022 | 0 | 0 | 119 | 4 | 123 |
| 2023 | 0 | 9 | 90 | 1 | 100 |
| 2024 | 6 | 10 | 235 | 7 | 258 |
| 2025 | 5 | 0 | 136 | 4 | 145 |
| 2026 | 0 | 0 | 74 | 4 | 78 |
Every one of the 1,906 recorded events, 1982–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11211 · Landlord rankings · How grades work · The map · The Mice Map