252 recorded events, 1967–2026, from 19 city data systems. The city's paper trail here is mostly 48 311 service requests, 41 HPD housing violations, 28 HPD complaints.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 99% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 943.7. In ZIP 11355, 84% of residential buildings hold an A and 3% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 38 total — 18 class C (immediately hazardous), 20 class B, 0 class A. Oldest open since 2025-07-26. |
| Pending HPD litigation | 1 case(s) pending in housing court |
| Active vacate order | 3 unit(s) under an unrescinded HPD vacate order |
status snapshot refreshed weekly from HPD records
19 heat or hot-water complaints in the last three years (winter 2023–24: 2 · winter 2025–26: 15). Repeated winter clusters suggest a chronic heating problem.
1 bedbug-infested unit(s) reported in filings over the last three years.
$2,500 in enforcement penalties imposed (ECB/OATH) in the last three years.
21 service requests in the last three years. Most common: HEAT/HOT WATER (7) · APPLIANCE (3) · Illegal Parking (2) · Building/Use (2) · General Construction/Plumbing (2) · BEST/Site Safety (1).
$508,500 in permitted construction work filed since 2016 (5 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1930) |
| No | Six or more residential units (2) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | UNITED HELP INC./SELFHELP HOUSING FOR THE ELDERLY |
| Head officer | Lisa Trub |
| Managing agent | FirstService Residential |
| Last registered | 2026-04-29 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $1,324,000 | $79,440 |
| 2026 | $1,336,000 | $80,160 |
| 2027 | $1,340,000 | $80,400 |
The city's market estimate has risen 1% between tax years 2025 and 2027.
| Heating fuel | NATURALGAS |
| Facade (Local Law 11) | SAFE (cycle 9) |
Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).
Not in a hurricane evacuation zone.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
No street-flooding or sewer-backup complaints on record at this address.
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | Flushing-Main St — 7 · 0.7 mi straight-line (about an 18-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: Kissena Blvd / 45 Av — Q17 Q25 · 200 ft |
| School zones (2024–25 map) | Elementary: P.S. 024 Andrew Jackson Middle: I.S. 237. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
45-09 Kissena Boulevard
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Anything else | Anything else |
21 311 service requests from this address in the last three years — 7 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by FIRSTSERVICE RESIDENTIAL — 556 buildings, 66,420 units. Grades across the portfolio: A464 · B61 · C14 · D3 · F1. See the whole portfolio
showing 60 of 556 buildings
Most recent mortgage recorded against this lot: $559,000 on 2012-03-13 (lender: Citizens Bank). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2012-03-13 | Mortgage $559,000 — from WANG, RACHEL; WANG, UN L; WANG, JONAS; CHI, CHIOU H to CITIZENS BANK | $559,000 | |
| 2004-10-01 | Agreement $357,500 — from WANG, UN LIN; CHI, CHIOU HSIEA to WASHINGTON MUTUAL BANK,FA | $357,500 | |
| 2004-10-01 | Mortgage $107,698 — from WANG, UN LIN; CHI, CHIOU HSIEA to WASHINGTON MUTUAL BANK,FA | $107,698 | |
| 2001-08-23 | Mortgage $71,052 — from CHI, CHIOU HSIEA; WANG, UN LIN to WASHINGTON MUTUAL BANK, FA | $71,052 | |
| 2000-04-25 | Mortgage $210,000 — from WANG, UN LIN; CHI, CHIOU HSIEA to ASIA BANK, N.A. | $210,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 1 | 0 | 0 | 1 |
| 2018 | 0 | 0 | 1 | 0 | 2 | 3 |
| 2019 | 0 | 0 | 5 | 0 | 2 | 7 |
| 2020 | 0 | 0 | 1 | 0 | 2 | 3 |
| 2021 | 0 | 0 | 6 | 0 | 2 | 8 |
| 2022 | 7 | 0 | 2 | 0 | 2 | 11 |
| 2023 | 1 | 0 | 7 | 0 | 4 | 12 |
| 2024 | 0 | 3 | 8 | 3 | 2 | 16 |
| 2025 | 4 | 1 | 40 | 0 | 2 | 47 |
| 2026 | 1 | 3 | 31 | 2 | 2 | 39 |
Every one of the 252 recorded events, 1967–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 11355 · Landlord rankings · How grades work · The map · The Mice Map