5,168 recorded events, 1900–2026, from 23 city data systems. The city's paper trail here is mostly 1,516 ACRIS deeds & mortgages, 979 311 service requests, 891 DOB permits.
Full record, year by year Support this site
A sustained record of distress well beyond its peers. More recorded distress than 98% of 1-5-unit residential buildings citywide. The citywide median for 1-5-unit residential buildings is 0 penalty points per 10 units; this building carries 133.3. In ZIP 10011, 68% of residential buildings hold an A and 5% grade D or F. How grades work
Among 699,345 1-5-unit residential buildings citywide · left is less recorded distress, right is more
| Open HPD violations | 14 total — 1 class C (immediately hazardous), 9 class B, 4 class A. Oldest open since 2002-03-14. |
status snapshot refreshed weekly from HPD records
18 heat or hot-water complaints in the last three years (winter 2024–25: 11 · winter 2025–26: 7). Repeated winter clusters suggest a chronic heating problem.
5 bedbug-infested unit(s) reported in filings over the last three years.
$7,500 in enforcement penalties imposed (ECB/OATH) in the last three years.
327 service requests in the last three years. Most common: Obstruction (61) · Dirty Condition (61) · Illegal Parking (49) · Noise (35) · Street Condition (16) · Food Establishment (14).
$26,952,668 in permitted construction work filed since 2016 (239 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.
| Yes | Built before 1974 (1932) |
| No | Six or more residential units (2) |
| No | 421-a / J-51 tax benefit on the current tax roll |
1 of 3 signals present. Only a partial profile — stabilization is possible but less likely. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).
| Registered owner(s) | LONDON TERRACE TOWERS OWNERS INC |
| Head officer | MATTHEW KLEIN |
| Managing agent | DOUGLAS ELLIMAN PROPERTY MANAGEMENT |
| Last registered | 2026-07-27 |
as filed by the owner in the building's HPD registration
| Tax year | City market value | Assessed value |
|---|---|---|
| 2025 | $1,161,437 | $522,647 |
| 2026 | $286,973 | $129,138 |
| 2027 | $88,149 | $39,667 |
The city's market estimate has fallen 92% between tax years 2025 and 2027.
Tax exemptions on the roll: COLD WAR VETERAN - DISABILITY · POST OFFICE · SENIOR CITIZEN HOMEOWNER
For property tax, the Department of Finance values this condo as if it were a rental building. Its 2023 estimate: gross income $40,534,601 a year ($65.70 per sq ft), operating expenses $12,481,202 ($20.23 per sq ft), net operating income $28,053,399. These are the city's estimates from comparable rentals, not the building's actual budget, rents or maintenance charges.
| Energy grade (LL33) | D — ENERGY STAR score 14/100, posted at the entrance by law (2022 disclosure cycle) |
| Heating fuel | NO2FUEL |
| Facade (Local Law 11) | SAFE (cycle 9) |
| Restaurant | Cuisine | Grade | Notes |
|---|---|---|---|
| Cafe Ambrosia | Coffee/Tea | A | Mice evidence |
| Hed NYC | Not yet graded | — | |
| Henry & the Lions | American | A | Mice evidence |
| Joe Coffee | Coffee/Tea | A | — |
Report to 311: Food poisoning · Food safety complaint
4 restaurants · 2 with mice evidence · See them on the Mice Map
1 food-poisoning report to 311 at this address in the last three years (0 with three or more people sick), shared by 4 restaurants
14 Food Establishment complaints to 311 at this address in the last three years (most often: Letter Grading, No Permit or License, Pet/Animal), shared by 4 restaurants · complaints filed by the public; DOHMH investigates, outcomes aren't published.
In the FEMA 1%-annual-chance floodplain (2015 preliminary flood maps) — lenders typically require flood insurance here.
Hurricane evacuation zone 2 of 6 — zone 1 evacuates first.
Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.
1 street-flooding or sewer-backup complaints at this address since 2012 (0 in the last three years).
Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.
| Subway | 23 St — C E · 0.3 mi straight-line (about an 8-minute walk) · station accessibility: none 14 St — A C E L · 0.5 mi straight-line (about a 12-minute walk) · station accessibility: full |
| Bus | Nearest boarding stop: 10 Av / W 23 St — M11 · 100 ft |
| Citi Bike | W 22 St & 10 Ave · 450 ft · station location as of 2026-09-23; live availability |
| School zones (2024–25 map) | Elementary: P.S. 033 Chelsea Prep Middle: M.S. 297. Confirm with the DOE's school search. |
Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.
465 West 23 Street
| Heat or hot water | Heat or hot water |
| Apartment maintenance | Apartment maintenance |
| Bed bugs | Bed bugs |
| Residential pests | Residential pests |
| Rats or mice | Rats or mice |
| Food poisoning | Food poisoning |
| Food safety complaint | Food safety complaint |
| Anything else | Anything else |
327 311 service requests from this address in the last three years — 8 of them about heat or hot water.
311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.
Managed by DOUGLAS ELLIMAN PROPERTY MANAGEMENT — 313 buildings, 53,552 units. Grades across the portfolio: A294 · B9 · C2 · D3. See the whole portfolio
showing 60 of 313 buildings
| Date | Record | Amount | Per res. unit |
|---|---|---|---|
| 2026-09-28 | Sold for $895,000 | $895,000 | $447,500 |
| 2026-09-25 | RPTT&RET $595,000 — from WINGFIELD, GARTH PAYNE to BLUMFIELD, HELANE | $595,000 | |
| 2026-09-24 | RPTT&RET $2,300,000 — from JORGE DEL CALVO, AS TRUSTEE; ON GJ TRUST DATED 1/12/2000 to KIRKE, LORRAINE; KIRKE, JEMIMA | $2,300,000 | |
| 2026-09-18 | Sold for $2,300,000 | $2,300,000 | $1,150,000 |
| 2026-09-10 | RPTT&RET $999,000 — from GIANNETTI, ROCCO to MARIANNE BROWN REVOCABLE LIVING TRUST; MARIANNE BROWN AS TRUSTEE | $999,000 | |
| 2026-08-26 | Sold for $999,000 | $999,000 | $499,500 |
| 2026-08-24 | RPTT&RET $540,000 — from ESPOSITO, ERICA H.; ESPOSITO, JUDY L.; ESPOSITO, THOMAS J. to LAWRENCE, JAMES; SARDELLA-LAWRENCE, LUCY | $540,000 | |
| 2026-08-24 | Sold for $595,000 | $595,000 | $297,500 |
| 2026-08-10 | Sold for $540,000 | $540,000 | $270,000 |
| 2026-08-04 | RPTT&RET $1,517,500 — from BERRY, CHRISTOPHER; CULLMAN, GEORGINA to CULLMAN, GEORGINA | $1,517,500 | |
| 2026-07-30 | RPTT&RET $2,500,000 — from HAINSWORTH, STANLEY to GIORDANO, DOMINICK A | $2,500,000 | |
| 2026-07-17 | Sold for $2,500,000 | $2,500,000 | $1,250,000 |
| 2026-07-15 | RPTT&RET $776,846 — from LONDON TERRACE ASSOCIATES, L.P. to CAMPBELL, CAMERON V | $776,846 | |
| 2026-07-06 | Sold for $776,846 | $776,846 | $388,423 |
| 2026-06-26 | RPTT&RET $1,180,000 — from BANCHIK, GAIL to HENNING, SARAH | $1,180,000 |
| Year | Construction | Enforcement | Housing & tenants | Ownership & money | Health & systems | Total |
|---|---|---|---|---|---|---|
| 2017 | 26 | 14 | 44 | 84 | 49 | 217 |
| 2018 | 59 | 12 | 55 | 77 | 23 | 226 |
| 2019 | 38 | 14 | 47 | 60 | 17 | 176 |
| 2020 | 29 | 17 | 83 | 119 | 5 | 253 |
| 2021 | 37 | 14 | 77 | 109 | 11 | 248 |
| 2022 | 61 | 13 | 62 | 110 | 9 | 255 |
| 2023 | 53 | 7 | 83 | 53 | 20 | 216 |
| 2024 | 57 | 9 | 240 | 59 | 18 | 383 |
| 2025 | 88 | 9 | 65 | 79 | 12 | 253 |
| 2026 | 55 | 10 | 33 | 73 | 14 | 185 |
Every one of the 5,168 recorded events, 1900–2026, is laid out year by year in the full report (print-ready).
Explore: ZIP 10011 · Landlord rankings · How grades work · The map · The Mice Map