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20 West 72 Street

1,599Records
22City systems
106Open violations
3.6Penalty rate
Manhattan · ZIP 10023 · Neighborhood: Upper West Side-Lincoln Square
Open in the map

1,599 recorded events, 1900–2026, from 22 city data systems. The city's paper trail here is mostly 483 311 service requests, 248 ACRIS deeds & mortgages, 239 DOB permits.

BoroughManhattan 10023
Built1925
Floors16
Res. units128
ClassD4
Owner (PLUTO)FRANCONIA APTS INC
BBL1011240046
BIN1028620

Full record, year by year   Support this site

GRADE A

The city's published records show little recorded distress here in the last three years. Less recorded distress than 51% of 100+-unit residential buildings citywide. The citywide median for 100+-unit residential buildings is 3.7 penalty points per 10 units; this building carries 3.6. In ZIP 10023, 77% of residential buildings hold an A and 3% grade D or F. How grades work

this building
A
B
C

Among 4,677 100+-unit residential buildings citywide · left is less recorded distress, right is more

Open with the city right now

Open HPD violations106 total — 2 class C (immediately hazardous), 60 class B, 44 class A. Oldest open since 1984-08-06.

status snapshot refreshed weekly from HPD records

Patterns

No heat or hot-water complaints in the last three years.

No bedbug-infested units reported in the last three years of filings.

What 311 hears from this address

240 service requests in the last three years. Most common: Noise (212) · Outdoor Dining (3) · Lead (3) · APPLIANCE (3) · Food Establishment (3) · Rodent (2).

Filed construction activity

$1,501,650 in permitted construction work filed since 2016 (20 filings with a declared cost) — a rough measure of how actively the owner maintains the building. Permit costs cover filed construction work only — they do not capture routine maintenance or repairs done without a permit.

Rent-stabilization signals

YesBuilt before 1974 (1925)
YesSix or more residential units (128)
No421-a / J-51 tax benefit on the current tax roll

2 of 3 signals present. This is the classic profile of a rent-stabilized building (pre-1974, 6+ units) — many units in such buildings remain stabilized. The definitive answer for any unit: request its rent history from NYS Homes & Community Renewal (free, at hcr.ny.gov).

Registered with HPD — the names behind the building

Registered owner(s)FRANCONIA APTS INC
Head officerJASON KRANTZ
Managing agentSOLSTICE RESIDENTIAL GROUP
Last registered2025-09-24

as filed by the owner in the building's HPD registration

What the city thinks it's worth

Tax yearCity market valueAssessed value
2025$32,301,000 $14,535,450
2026$31,772,000 $14,297,400
2027$35,213,000 $15,845,850

The city's market estimate has risen 9% between tax years 2025 and 2027.

Tax exemptions on the roll: SENIOR CITIZEN HOMEOWNER

For property tax, the Department of Finance values this co-op as if it were a rental building. Its 2022 estimate: gross income $6,184,355 a year ($48.33 per sq ft), operating expenses $2,177,896 ($17.02 per sq ft), net operating income $4,006,459. These are the city's estimates from comparable rentals, not the building's actual budget, rents or maintenance charges.

Building systems

Energy grade (LL33)B — ENERGY STAR score 76/100 (2022 disclosure cycle)
Heating fuelNATURALGAS
Facade (Local Law 11)SWARMP — "Safe With A Repair and Maintenance Program": known facade conditions that must be repaired (cycle 10)

Restaurants in this building

RestaurantCuisineGradeNotes
The RibbonAmericanC—

Report to 311: Food poisoning · Food safety complaint

1 restaurant · 0 with mice evidence · See them on the Mice Map

2 food-poisoning reports to 311 at this address in the last three years (0 with three or more people sick)
3 Food Establishment complaints to 311 at this address in the last three years (most often: Letter Grading, Pet/Animal) · complaints filed by the public; DOHMH investigates, outcomes aren't published.

Flood exposure

Not in the FEMA 1%-annual-chance floodplain (2015 preliminary maps).

Not in a hurricane evacuation zone.

Not in the city's stormwater (cloudburst) flood maps under any modeled scenario.

No street-flooding or sewer-backup complaints on record at this address.

Sources: FEMA flood maps (coastal), NYC DEP Stormwater Flood Maps (cloudburst), NYC hurricane evacuation zones, and 311 records for this address.

Getting around

Subway72 St — B C · 350 ft straight-line (about a 2-minute walk) · station accessibility: none
72 St — 1 2 3 · 0.3 mi straight-line (about a 7-minute walk) · station accessibility: full
BusNearest boarding stop: W 72 St / Central Park West — M72 · 300 ft
Citi BikeCentral Park W & W 72 St · 450 ft · station location as of 2026-09-23; live availability
School zones (2024–25 map)Elementary: P.S. 199 Jessie Isador Straus. Confirm with the DOE's school search.

Distances are straight-line, not walking routes. Transit locations from the MTA and Citi Bike, bike facilities from NYC DOT, school zones from the DOE's 2024–25 maps.

Report a problem to 311

20 West 72 Street

Heat or hot waterHeat or hot water
Apartment maintenanceApartment maintenance
Bed bugsBed bugs
Residential pestsResidential pests
Rats or miceRats or mice
Food poisoningFood poisoning
Food safety complaintFood safety complaint
Anything elseAnything else

240 311 service requests from this address in the last three years.

311 will ask for the address, the apartment if the problem is inside, and what's wrong. Contact details are optional for most complaints; food-poisoning reports can be anonymous. Complaints appear in the city's public 311 data, usually within a day or two, and then in the Live from 311 box on this page.

The landlord's report card

Managed by SOLSTICE RESIDENTIAL GROUP, LLC — 109 buildings, 7,711 units. Grades across the portfolio: A101 · B6 · C2. See the whole portfolio

BuildingBoroughUnitsGrade
110 Livingston Street BK299 A
44 Pineapple Street BK275 A
100 Jay Street BK266 A
70 Washington Street BK259 A
23 West 73 Street MN232 A
205 East 78 Street MN218 A
900 West 190 Street MN218 A
300 Central Park West MN204 A
220 Madison Avenue MN198 A
308 East 79 Street MN195 B
210 East 15 Street MN188 A
3671 Hudson Manor Terrace BX185 A
111 Murray Street MN157 A
651 Vanderbilt Street BK149 B
101 West 81 Street MN134 A
20 West 72 Street MN128 A
400 East 67 Street MN128 A
150 Nassau Street MN125 A
1 Main Street BK123 A
85-15 139 Street QN106 C
40 West 77 Street MN100 A
311 East 71 Street MN96 A
41 Columbus Avenue MN94 A
1438 3 Avenue MN92 A
2098 Fredrick Douglass Bl MN88 A
4411 Broadway MN83 B
116 Central Park South MN78 A
85 Adams Street BK78 A
88 Morningside Avenue MN74 A
320 West 76 Street MN74 A
2131 Fredrick Douglass Bl MN73 A
48-15 11 Street QN72 A
50 Franklin Street MN72 A
49 West 72 Street MN69 A
245 West 99 Street MN68 A
650 Avenue of the Americas MN67 A
609 Kappock Street BX66 A
879 8 Avenue MN65 A
44-27 Purves Street QN64 A
20 Bayard Street BK62 A
40 Prospect Park West BK62 A
160 East 3 Street MN61 A
410 4 Avenue BK60 A
315 East 80 Street MN60 A
1148 5 Avenue MN59 A
464 West 44 Street MN58 A
90 8 Avenue BK57 A
55 Poplar Street BK57 A
87 Columbia Heights BK56 A
760 Greenwich Street MN55 A
313 West 119 Street MN54 A
371 Ft Washington Avenue MN54 A
4460 Broadway MN53 A
210 Lafayette Street MN52 A
30 Bayard Street BK51 A
75 Smith Street BK50 A
50 Bayard Street BK48 A
258 West 107 Street MN47 A
504 West 111 Street MN44 B
255 4 Avenue BK44 A

showing 60 of 109 buildings

Sales, deeds & mortgages

Most recent mortgage recorded against this lot: $1,000,000 on 2017-03-29 (lender: Farmington Bank). Face amount at recording — it may have since been paid down, refinanced or satisfied. View the recorded document.

DateRecordAmountPer res. unit
2026-07-31RPTT&RET $930,000 — from ZIEROLF, WILLIAM; ZIEROLF, LISA to CHIU, STACEY $930,000
2026-07-17Sold for $930,000 $930,000 $7,266
2026-04-07RPTT&RET $350,000 — from ESTATE OF SHOSHANA MEROZ; LOUIS P. KAROL, AS EXECUTOR to MESSINA, ANDREA; CAHILL, JOHN R. $350,000
2026-04-02Sold for $350,000 $350,000 $2,734
2026-01-14RPTT&RET $425,000 — from LOUIS P. KAROL, EXECUTOR; ESTATE OF SHOSHANA MEROZ to JIN, MEE-SOO; JIN, BRUCE; JIN, PETER $425,000
2026-01-13Sold for $425,000 $425,000 $3,320
2025-12-29RPTT&RET $700,000 — from CLAY, GREGORY; CLAY, URSULA to CLEVELAND, MARY M $700,000
2025-12-15Sold for $700,000 $700,000 $5,469
2025-02-11RPTT&RET $945,000 — from YOADJARUST, NUTTAPOOM to BLAU, JESSICA A $945,000
2025-02-03Sold for $945,000 $945,000 $7,383
2024-09-13RPTT&RET $430,000 — from NIKC, MONICA to DUFFY, JOHN; DUFFY, JENNIFER $430,000
2024-09-10Sold for $430,000 $430,000 $3,359
2024-06-28RPTT&RET $850,000 — from GUNN, NICOLE to KELLEHER, JAMES; KELLEHER, BERNADETTE $850,000
2024-06-18Sold for $850,000 $850,000 $6,641
2024-06-05RPTT&RET $865,000 — from STEIN, PATRICIA to OH, JUSTIN SEUNG HWAN; ZHANG, XUEQI $865,000

Ten-year activity

2001000
2017
2018
2019
2020
2021
2022
2023
193
2024
2025
2026
ConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systems
Show as table
YearConstructionEnforcementHousing & tenantsOwnership & moneyHealth & systemsTotal
2017571125452
2018971513347
20199844328
2020177559189
20211494810182
20221002010343
202311381129116
202460168127193
202520636677
2026001510429
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The full timeline

Construction 362Enforcement 159Housing & tenants 722Ownership & money 303Health & systems 53

Every one of the 1,599 recorded events, 1900–2026, is laid out year by year in the full report (print-ready).

Explore: ZIP 10023 · Landlord rankings · How grades work · The map · The Mice Map